This is a problem that I've seen numerous times on the AT&T forum, but have yet to find an answer for. This has never been a problem for me before, but as of today, very few websites work any more. For instance, Facebook, Reddit, and IMDB all load (but go quite slow) while sites like Bestbuy.com and

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hundredth time), it starts to load for a few seconds and then an error message pops up: "Uh oh. An error has occurred. Please check back later." I am ce

I have been trying unsuccessfully since 3:00 AM to do a preorder. I have a business discount so I am in the Premier website. I am eligible for the upgrade, I select iPhone 6s and it takes me to the order page but with no details. At the top I see "Loading Device Details, Please wait". No amount of w

If you can't figure out how to provide acceptable and reliable internet services you claim to provide and for which we've faithfully spent hundreds even thousands on, please fix our sidewalk you just ruined. We had no idea your fix would involve having an exposed cable running through our yard for w

PLEASE HELP ME!I cannot access my Yahoo! email account since July 19th, 2017. I am trying to unmerge it with my sbcglobal.net account. I get an error..."Your AT&T account XXXX@sbcglobal.net is currently merged with your free Yahoo! account XXXX. You can continue touse your Yahoo! account XXXXXX by c

I bought an AT&T Nokia Lumia 1020 off of eBay to use for other carrierDescription said it was unlocked, inserted SIM and found out it's not, it's locked to AT&T I go to the unlock site provided by AT&T and enter the IMEI as a non-customerSite tells me "The IMEI you entered does not appear to be an A

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restarted, so I tried that. But I quickly realized it wasn't able to connect to not only my home wifi network, but ANY network. Every time I select a network

When visiting various websites, I get a message that says “attlocal.net’s server DNS address could not be found” What does that mean and why isn’t my internet working and when will it be fixed? I rebooted router and whatever you call that horrible thing - oh yeah, the “residential gateway” and it is

I upgraded to Call Protect Plus and all the features of that work with exception of custom call controls.  No matter what I set custom call controls to calls in the categories I set to block or go to voicemail are still coming through and ringing my phone.  What’s worse is now because of enhanced ca

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

OMG, this is so (expletive) unbelievably ridiculous.  All I am trying to do is refill my AT&T Pay as You Go GoPhone account balance, via the web page, using a prepaid gophone card that I purchased at the store.  I have done this perfectly fine for the last 8 months and now it is BROKEN beyond belief

Att UVerse 200 DSL About 2 weeks internet connectivity starts dropping - skips a beat, so to speak on any device. This is after the power had gone out, btw.     Go into router menu 192.168.1.254 and what do I see?  - a completely different interface & different SSID. Moreove

Basically, I got my iPhone 6 on Tuesday My phone carrier is AT&T. Today, on Thursday, two days later, I dropped it and now the screen is cracked. I called Apple and asked them what could I do to fix it. They said that I could bring it in to the Apple Store and get it replaced with a brand new one fo

First we had an AT&T person go door to door back in November 2017 with an AT&T truck notifying all on my street that AT&T Fiber had just been completed but that it might take a few weeks to show up on the "Check Availability" site. He didn't try to sell us anything just notified us plus with the tru

Hi everyone.So i am having an issue with my phone due to conflicts. So, according to the manual online to getting a PUK code, you need to sign into att.com/myprepaid. However, the problem is that no matter what password/pin i put in, i get rejected and locked out for an hour. So, i try to reset the

I am unable to send international text to Poland (receiving work OK) This is now 8 days that I tried with no success. SMS messages are sent from my phone, shows as sent in Messaging app but are never received in Poland - I tried two different numbers in Poland and it worked fine few months ag.o The

The AT&T Secure Family app VPN app only works on cellular. When on WiFi the Internet will not connect or takes forever to connect and then is extremely slow making it unusable resulting in our family having to turn off WiFi and use cellular data for 5 phones. I have tried countless of attempts at un

My contract was about to expire at the beginning of August, so I started shopping to see what deals I may be able to get. My internet was decent at around 20Mbps, but we did have intermittent issues. Actually, it got to the point I contact customer service. Their solution was to get me a good deal a

Win 10 x64 v 1709i5, 8mb WIRED computer.  No other active connections or things "inbetween". I've been having problems for months, I believe too many to sum up here.  Essentially I was having issues with World Of Warcraft.  I spoke to one of their technicians.  They had me run WINMTR.  I do not real

A few minutes ago I got my iPhone 7 plus 128 gb Gold. I turned the phone on and swiped a few times on the welcome screen. On the set up wifi section the screen suddenly becomes hazy and blurry and fades into black (dead). The phone will not turn on at all after this. I noticed that the battery was a