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Major Fiber Issues

I moved my family to Houston (Spring) in January and work from home. We started off with Xfinity because it's what we had in Florida and it was fine.

Questions

 • AT&T Fiber Installation

335

1

0

0

Samsung Galaxy S4 Issue

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and nev

Questions

 • Samsung

1K

7

0

0

I have had AT&T internet for six months - it broke today

When visiting various websites, I get a message that says “attlocal.net’s server DNS address could not be found” What does that mean and why isn’t my

Questions

 • AT&T Internet Installation

140

1

0

0

HTC Inspire no longer connects to ANY Wifi network!

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restart

Questions

 • Android

5K

4

0

0

New Frimware broke Whole-Home at least 8 months ago and DTV won't help.

To a lot of people having reliable TV might not be a high priority, but my wife is disabled and all she has is TV.  It is difficult for her to use the

Questions

 • DIRECTV Equipment

144

4

0

0

Streaming doesn't work in Chrome nor IE11 Can someone help?

Started with a fresh install of Chrome and IE11 on a 2 different Windows 10 computers, specifically to be able to use my DirecTV Now account. I am on

Questions

 • Using AT&T TV NOW

182

0

0

0

AT&T Secure Family app WiFi not working iPhones - Needs to be fixed

The AT&T Secure Family app VPN app only works on cellular. When on WiFi the Internet will not connect or takes forever to connect and then is extremel

Questions

 • Device Features

1.4K

3

0

0

AT&T Thanks App Login Issue

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hu

Questions

 • AT&T Internet Account

265

3

0

0

July 10th - Pace 5268AC update or upstream update breaks VPN

Hey everyone ... Starting Sunday July 10th ... all the fixes I have seen on the internet for getting VPN to work (pass through, bridge mode, DMZish, e

Questions

 • 2016

6

0

0

0

Preorder through Premier site is not loading

I have been trying unsuccessfully since 3:00 AM to do a preorder. I have a business discount so I am in the Premier website. I am eligible for the upg

Questions

 • Apple

443

4

0

0

Broken since day 1 - no help

Ok - so since the first day when I created my account, I haven't had working service. Several chat sessions with people who have no clue what is broke

Questions

 • Using AT&T TV NOW

515

15

0

Lumia 1020 Unlock Problems

I bought an AT&T Nokia Lumia 1020 off of eBay to use for other carrierDescription said it was unlocked, inserted SIM and found out it's not, it's lock

Questions

 • Other Phones & Devices

384

1

0

0

How to factory reset with broken display? (Galaxy S4)

Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The s

Questions

 • Samsung

963

1

0

0

Are you going to fix your service?

I have really had it with this service not working correctly. Since I updated the app on my phone and my fire tv stick i get constant loading and This

Questions

 • Using AT&T TV NOW

236

5

0

0

Joined at&t yesterday and its already NOT WORKING.

Got my at&t  u-verse hooked up yesterday. I was super excited to go onto On Demand had catch up on my favourite shows that I have been missing for the

Questions

 • U-verse TV Account

1.2K

4

0

0

Unresolved billing and internet issues

My contract was about to expire at the beginning of August, so I started shopping to see what deals I may be able to get. My internet was decent at ar

Questions

 • AT&T Internet Features

483

2

0

0

Can a receiver firmware update break in-home streaming?

I dont have any proof, but following an update on 12/3/15 to my HR44 AND the Android app ver. 4.3.104 I can't stream any of the non Wifi+ channels, th

Questions

 • Watching DIRECTV

808

2

0

0

Custom Call Controls don’t work

I upgraded to Call Protect Plus and all the features of that work with exception of custom call controls.  No matter what I set custom call controls t

Questions

 • Account Features

230

1

0

0

Unable to send international text to Poland (receiving work OK)

I am unable to send international text to Poland (receiving work OK) This is now 8 days that I tried with no success. SMS messages are sent from my ph

Questions

 • More AT&T PREPAID Discussions

689

1

0

0

AT&T U-verse TV is not available at this time. Please try again later. this shows on 1 of 3 TV's

AT&T U-verse TV is not available at this time. Please try again later. this error shows on 1 of 3 TV's. this TV uses one of the old grey Motorola boxe

Questions

 • U-verse TV Equipment

1.3K

5

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0

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