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Internet still works but the broadband is flashing red, what do I do?

It's been like that for over a week and it's starting to bug me. Can someone please tell me stuff I could do to fix it?

Questions

 • AT&T Internet Features

304

4

0

0

At&t U-verse broadband 1 and 2 blinking red - Help?

Everything was fine until this morning when we noticed that the WiFi was not working and broadband 1 was blinking. We tried everything from unplugging to resetting and we even scheduled an appointment for a technician to come check it tomorrow evening after the customer service did not help. After I

Questions

 • AT&T Internet Equipment

6.1K

1

0

0

Internet

My power went out recently, it came back and I tried reconnecting my Laptop and cell phone to the internet but I came across a problem. My network showed up and was asked to enter my password but I didn't get any internet access, for example, my laptop said that my Wi-Fi connection was secure but I

Questions

 • AT&T Internet Installation

103

1

0

0

You are the worst company in America

I do a large amount of tech stuff myself - build my own computers, etc. I've had AT&T for about 7 months. On Aug 31 this year, my Internet went down. You guys sent me a new router. That didn't work.  You guys then tried to send me a THIRD router, instead of a technician. That was obviously stupid.  

Questions

 • AT&T Internet Account

109

1

0

0

Broadband device unlimited data plan

Is there any grandfathering of the old Data Connect Unlimited plans on broadband devices? I'm not talking about data plans on smart phones, only the broadband devices? My plan says data is unlimited, but once I reach 5 gb it will not connect anymore. The plan on my bill lists the acccount as DataCon

Questions

 • Data & Messaging Features, Internet Tethering

365

1

0

0

Blinking broadband and telephone light.

I have no service and my box is blinking red on the broadband and telephone. I reset it and powered it off then back on but nothing is working. Help!

Questions

 • AT&T Internet Features

59

1

0

0

My U-verse internet/broadband goes out continually

I switched over to U-verse Phone/broadband several years back, and have had continual problems with my broadband dropping out multiple times a day. As the problem continues, it gos from 3/4 times a day to almost every 15 minutes.I've had NUMEROUS technicians come out who have checked and replaced ev

Questions

 • AT&T Internet Features

1.6K

12

0

0

Broadband light on my DLC is red, again!

Last month I noticed that the broadband light on my DLC was red. After several phone calls with varying information and two tech visits, it was fixed by changing the sim card.  A month later, I noticed the past two evenings, the red light came on again. Last night it went off about 5. Tonight, it is

Questions

 • Device Troubleshooting

1.7K

6

0

0

AT&T throttling bandwidth anytime a direct dropbox.com download is started

I have a Pace 5268AC router connected via the 18Mbps plan. I spent about an hour tonight troubleshooting an issue with AT&T technician David who works via phone from Wisconsin. Here's what we finally deduced: Attempting to download a large (2GB) file via a web browser from dropbox.com result

Questions

 • AT&T Internet Equipment

2.9K

18

0

0

U-verse rebooting once every couple of days...is it normal

I am having problems with the constant booting on my motorola NVG510. It used to be one in couple week but now become more frequent lately. This causing problems on missed call and accessing my digital security away from home. Sometime the broadband light keep blinking red for a few minute then auth

Questions

 • AT&T Internet Equipment

654

8

0

0

Broadband is blinking red, I am told I need to pay tech support $149 to come to fix it

I work out of home and all of a sudden my Uverse (broadband) is now blinking red.  Called tech support & they said that they can gateway modem needs to be replaced.  They can send me a new one within 48 hours.  I'm told I cannot go somewhere to pick it up & if a tech were to come in tomorrow I would

Questions

 • AT&T Internet Features

897

0

0

0

How can I fix this internet lag myself, Tech will not help!

I have been experiencing very low download speeds for several months. I have been given every excuse there is, but no solutions or fix. Running UFix diagnostics is ineffective, It just suggests rebooting the gateway, which of course I've done 100s of times to date. I have done the 192.168.1.254 deal

Questions

 • AT&T Internet Account

97

1

0

0

Cheddar

Direct TV (digital) lists Cheddar on channel 354 and states I've reached my streaming limit and can only stream from 2 devices. I have 1 television on and I am not streaming Cheddar on any other device. I'm not aware of having a "streaming" limit and it should have been reset with my recent bill, if

Questions

 • Apps & Programs

202

1

0

0

Broadband goes out at the same time every night

This past summer the uverse broadband would go out for a few hours beginning at 8 pm. Coming back on at 10 pm. Then it wouldn’t come back on til midnight. Now it starts an hour earlier and doesn’t come back on until 4 am. We’ve had multiple technicians and three modem replacements. Nothing has worke

Questions

 • AT&T Internet Equipment

657

1

0

0

Solid red broadband light - even after multiple resets and wiring checked.

I've reset the modem/router, unplugged and reconnected multiple times, I've reset it multiple times and even left it unplugged overnight; I have reset it through the att site and called the help line and they have reset it, all to no avail. I have unplugged all connected wires, including the green p

Questions

 • AT&T Internet Features

87

1

0

0

broadband 1 red

I had an att employee come to my house to attempt to upgrade internet to fiber optic.. was unsuccessful. now my internet is not working. i’ve reset the modem, unplugged the power, unplugged the phone line.. nothing works..

Questions

 • AT&T Internet Installation

158

1

0

0

Alarm Light ONT

Came home yesterday to no internet. Call this morning to resolve issue and they say tech is the only way to fix it and that’s not until Tuesday! Anyone know of an alternate troubleshoot that I can do?

Questions

 • AT&T Fiber Equipment

709

2

0

0

AT&T u-verse: broadband 1 and 2 blinking red

AT&T u-verse model 5268ACFXN  After a power outage, the two broadband lights began flicking on. I tried to reset, disconnect the power and everything. What can I do? The only cables attatched to it is the green DSL broadband cable, and power cable.

Questions

 • AT&T Internet Equipment

90

1

0

0

Can I switch the wiring to the gateway to coax?

My in laws have extremely slow internet through AT&T. The fastest speed they are eligible for at their address is 24mbps. In addition to this, the wiring for the broadband and data for the gateway are in the furthest place in the house to the areas where there is the highest usage of internet. Is it

Questions

 • AT&T Internet Equipment

653

5

0

0

How do I unlock my Aircard 754S Elevate AT&T mobile hotspot?

I tried to use my ATT Elevate Hotspot that I bought on Amazon.   The seller said it was unlocked. It works with AT&T mobile broadband data mini sim card, but when I put in a T-Mobile mobile broadband data mini sim card, I get this error:   SIM mep-locked (link)   I googled the error and according to

Questions

 • Other Phones & Devices

1.8K

2

0

0

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