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Is there any grandfathering of the old Data Connect Unlimited plans on broadband devices? I'm not talking about data plans on smart phones, only the broadband devices? My plan says data is unlimited, but once I reach 5 gb it will not connect anymore. The plan on my bill lists the acccount as DataCon

This past summer the uverse broadband would go out for a few hours beginning at 8 pm. Coming back on at 10 pm. Then it wouldn’t come back on til midnight. Now it starts an hour earlier and doesn’t come back on until 4 am. We’ve had multiple technicians and three modem replacements. Nothing has worke

I have been experiencing very low download speeds for several months. I have been given every excuse there is, but no solutions or fix. Running UFix diagnostics is ineffective, It just suggests rebooting the gateway, which of course I've done 100s of times to date. I have done the 192.168.1.254 deal

My family and I switched to att&t as our internet provider a few weeks ago, and tonight while I was using my laptop the internet suddenly stopped working on all my devices. No problem I thought, I'll just reset the modem and see what the problem is. I probably reset the modem about 8 times until it

I have a Pace 5268AC router connected via the 18Mbps plan. I spent about an hour tonight troubleshooting an issue with AT&T technician David who works via phone from Wisconsin. Here's what we finally deduced: Attempting to download a large (2GB) file via a web browser from dropbox.com result

My power went out recently, it came back and I tried reconnecting my Laptop and cell phone to the internet but I came across a problem. My network showed up and was asked to enter my password but I didn't get any internet access, for example, my laptop said that my Wi-Fi connection was secure but I

We are AT&T U-verse customers. For the past two months, our house has lost broadband service at roughly the same time (10:45am-11:30am) and for the same amount of time (2 hours) every single day. Typically the message we receive is: "WARNING: Broadband service is not available (Message ID: NAD-2302)

I've reset the modem/router, unplugged and reconnected multiple times, I've reset it multiple times and even left it unplugged overnight; I have reset it through the att site and called the help line and they have reset it, all to no avail. I have unplugged all connected wires, including the green p

My in laws have extremely slow internet through AT&T. The fastest speed they are eligible for at their address is 24mbps. In addition to this, the wiring for the broadband and data for the gateway are in the furthest place in the house to the areas where there is the highest usage of internet. Is it

I was messing around with the router because the Ethernet cable was being caught around the corner of my table. After I unplugged it and plugged it back in, the broadband light went a solid red and now I have no internet. I have unplugged it and pushed the red button on the back for 20 seconds and i

I have no service and my box is blinking red on the broadband and telephone. I reset it and powered it off then back on but nothing is working. Help!

I switched over to U-verse Phone/broadband several years back, and have had continual problems with my broadband dropping out multiple times a day. As the problem continues, it gos from 3/4 times a day to almost every 15 minutes.I've had NUMEROUS technicians come out who have checked and replaced ev

I tried to use my ATT Elevate Hotspot that I bought on Amazon.   The seller said it was unlocked. It works with AT&T mobile broadband data mini sim card, but when I put in a T-Mobile mobile broadband data mini sim card, I get this error:   SIM mep-locked (link)   I googled the error and according to

Here's the gist of my issues:Every few hours, I lose signal.  Not just for the internet, but ALL U-Verse services.  We're talking wired U-Verse TV boxes drop signal at the same time VIA COAX, and they're not even hooked up to the router.  Of course the Wi-Fi box (bastion of my existence, gladly repl

It's been like that for over a week and it's starting to bug me. Can someone please tell me stuff I could do to fix it?

Came home yesterday to no internet. Call this morning to resolve issue and they say tech is the only way to fix it and that’s not until Tuesday! Anyone know of an alternate troubleshoot that I can do?

I do a large amount of tech stuff myself - build my own computers, etc. I've had AT&T for about 7 months. On Aug 31 this year, my Internet went down. You guys sent me a new router. That didn't work.  You guys then tried to send me a THIRD router, instead of a technician. That was obviously stupid.  

Hello, I have a BGW210 and the broadband light is blinking red for a few minutes and then disappears. Can you help me to reconnect to the internet again?

I had an att employee come to my house to attempt to upgrade internet to fiber optic.. was unsuccessful. now my internet is not working. i’ve reset the modem, unplugged the power, unplugged the phone line.. nothing works..