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Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

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How to use Moto Vap?

Okay, so I am living at my friend's house for 2 months because he is on a vacation and he needs me to watch over his pets. He gave me WiFi password and everything, and he said something about a "Moto Vap" wireless TV box. I see it has its own WiFi but his normal wifi password doesn't work on it. I c

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No lights/power on fiber service box

I noticed on my phone that webpages weren't loading when on my home WiFi. I kept switching to cell data. Tonight I finally stopped to look at my internet setup and I noticed that all the lights are off on my fiber service box. I checked all plugs to make sure there's still power. Then I unplugged an

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Phone Line Box in my back yard is broken

I am a very UNSATISFIED customer of ATT. We have Uverse with complete package, internet, phone and TV. The phone box in my back yard is the problem and no one will fix it. We have requested service at least 10 times, and NO RESPONSE!!!! ATT, if you are listening, YOUR CUSTOMER SERVICE IS TERRIBLE!!!

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