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BOGO is a lie

For 9 years I’ve had a wireless account with ATT (4 lines), and 1 new business internet account. I recently went in to ATT to upgrade my cell, while there, the very new employee and his trainer talked me into getting rid of my spectrum internet and spectrum telephone line (for my small business whic

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this month bill does not include bogo credits.

i been getting bogo credits for about 22 months. but suddenly this month credits does not apply to this month. and when i call they says credits will apply next bill, and reson for not receiving credits that att start charging early to customers.

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336

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New customers getting better deals then old dedicated don`t make no sense!!

I really sad how At&t has there hands wrapped around our neck. I have 3 services through them that equal out to about $5500.00 a year, Including Internet, Directv and a wireless plan with 4 devices attached . Just called to ask details about the BOGO offer and to my dis-liking that one of the lines

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BOGO

How many people are having trouble trying to get credited for BOGO? We opened a new line of service in January 2018, because we had just purchased a new Iphone for an existing line we were eligible for a BOGO. I have spent hours trying to get this resolved. They said they had it taken care of and I

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Is there a corporate contact phone number for InHome Expert Services Group?

Two In home experts knocked on our door Sept 2nd 2019 in Morrisville NC  and convinced me to move our multi line wireless plan from Verizon to At&t . Moved 4 lines that day from Verizon plus one more number from simple mobile service (altogether 5 lines) . The offer looked good (new devices for 4 li

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AT&T WILLNOT honor their BOGO promotion sold by it's store associate

In March of this year (2016) I visited the AT&T store in Plano TX (store number D12B based on receipt printout) to look at replacement phone for my wife.My wife was drawn to the new Samsung Galaxy S7 to replace her older Galaxy S3.Both my wife and I have had individual and corporate wireless account

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iPhone Bogo stuck with 2 new lines

May 2019 BOGO Hello, I recently ordered an iPhone XR with a new line and iPhone XR (BOGO) for an existing line.What I wanted was:1 iPhone XR1 new line1 iPhone XR (BOGO) for existing line What I received:1 iPhone XR1 new line1 iPhone XR (BOGO)1 new line #2  I received my phones and contacted AT&T cus

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Samsung BOGO - Swapping SIM Cards to Keep Phone Number

I've combed the internet and this site for an answer but not finding anything definitive. We did the Samsung BOGO (that required opening a new line) and I'm trying to keep my old number on the new phone.  Maintaining the new line/number is no problem, I would just like to use that number on another

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BOGO Offer Directv Requirement

My wife and I are wanting to consolidate to one carrier, and we would be bring one other family member in as well. I see there is a BOGO offer, but it requires Directv (or internet I'm told). We got rid of cable and DO NOT want to add any extra cost, and we're happy with our internet as well and do

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Any guesses when ATT will offer BOGO that does not require DirectTV?

Last time BOGO was offered that does not require DirectTV was on 25SEP?https://www.att.com/esupport/article.html#!/wireless/KM1236446?source=ESsWCfCTA0000000L&wtExtndSource=cfm_BOGO_Wireless_HotTopicTile&gsi=wlpA1Kk Any guesses when ATT would offer this again?

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iPhone BOGO Program AT&T terrible customer service

Hey i been a long time at&t customer and starting to really dislike how im being treated by the lack of customer service. I recently purchased a iPhone X and a iPhone 8 and i wasn't able to receive my extra device even though i also opened up my new line. I called at&t both Saturday 12/02 and Sunday

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May 2018 BOGO 50% w/ DirecTV signup —Still not being honored

Last spring I went to our local AT&T store with the intention of upgrading 2 of the phones on our existing AT&T wireless plan. I was told of their current promotion where we could upgrade the 2 phones on the existing lines and receive one at 50% off if we signed up for Directv and had the service in

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441

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Got a new line for BOGO offer, but the line gets many spam calls!

Hello,I purchased 2 iPhones with BOGO offer on June 5, 2019. 1 upgrade and 1 new line. The phone for the new line delivered and activated on June 9, 2019. The problem is the new number I got previously used for some kind sports agency so I get lots of spam calls/texts. I talked to AT&T chat agent an

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Deceived and misled by AT&T

After I recently upgrading to an iPhone X, a week later I called customer service for a billing issues. The sales agent tried to sell me Directv and Internet. I said no and she asked me about my recent purchase she said did you know you are eligible to upgrade to a BOGO for your new iPhone. She ship

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Got 2 iPhone XS w/BOGO deal and no credits have been added...

To provide some context, my account has 7 lines in total with 2 BOGOs added in 2018.  The first BOGO went extremely smooth, the bills afterward were exactly as the saleslady said; the credits were added accordingly.  Now the nightmare that began a continuous cycle of extremely high bills with the se

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AT&T Wireless iPhone BOGO offer denied

I have been with AT&T post paid customer for close to 19 years in US.We purchased two iPhones smartphone lines in November 2017. At that time there was a promotion for BOGO (Buy one Get one) offer for iPhone. As part of this offer, we have upgraded an existing phone line and added a NEW Phone line.

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False Advertising: Has anyone received this misleading - and misrepresenting - BOGO offer

I am aware of the mass market BOGO (buy one, get one) promotion AT&T is currently running for iPhone 8s.  It clearly states that a new activation is required.  However, about a week ago, upon signing into my account, I received a pop-up offer for a buy one, gift one.  In short, the offer's terms are

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At&t Bogo is a scam and a waste of Time!!!

I got 5 lines! again 5 lines 1 of those lines was a buy one get one in April 2017, i also got the other 3 lines as the iphone SE $5 each line for the 16g it was a bogo online i went ahead and got all those lines my bill would have came out to around $220 and change, i was told i would not get the cr

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3.9K

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BOGO phone

Does anyone have the name of a high level ATT customer service executive? I have had ATT for over 50 years. Purchase all services from them - 2 cell phones, uverse tv, internet, land line. In January 2018 I purchased an Iphone X and my husband got a buy one get one free (BOGO) Iphone 8. We were to b

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Deceived in AT&T store with BOGO offer

So I iPhoneXS Max was out in 2018 and I wanted to get advantage of BOGO offer. Since the line I wanted to upgrade wanted it asap, I went to ATT corporate store. This is how it happened on Oct 11, 2018:1. Talked with customer service representative and asked if I am eligible for BOGO offer.2. We were

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