We got our Bogo phones back in Nov 2017 and have about 8 months left. Since we are traveling more often, we would like to get our phones unlocked and maybe switch carriers. Would there be an early termination fee if we paid off both phones?

I was reading the fine print and I have a question on a part of it. I'm thinking a taking advantage of the deal but here's the part I'm curious about. If I sign up for it under Next, I'm currently not under contract or anything. I have my own phones, I just pay monthly for the 15 GB plan. If I end u

To get a bill credit from BOGO offer, do I have to purchase 2 phones at the same store? For example, can I purchase one phone at Costco and another at Target? Of course under the same account and the same day, is it still eligible? Has anyone done that?

I'm planning to preorder the iPhone Xs on my family plan. There is a current line on AT&T Next to upgrade, that line will get the iPhone Xs and a new line added with the iPhone Xs to get the $700 in credits. 1. How can I use this offer? Since its pre-order can I place the pre-order by going to the A

I went to one of AT&T stores in my area last year, they told me about a deal under the next plan where I wont be " Locked with a contract for 2 years " and the tarms are Buy one phone and get the other phone for free.I bought the deal, Since then my bill for the 2 phones is above a $150 every month.

I signed up for the bogo offer and received one of the phones today but not the other, I thought I would receive both of them at the same time?  If not, when should I expect the second phone?  Please advise!

​One of the biggest problems we see on these forums goes something like this: "I bought two phones and they were supposed to be BOGO, but I'm being charged for the second phone." It's a simple problem, but the reasons are complex. This article can help figure out what happened and what to do about i

ATT ticket tuesdays not working

I too opened up an account on AT&T, I paid $2,000 in the store on the day I purchased the phones as well as another $2,600 to Verizon in order to cancel my lines with them. I was told I would receive my BOGO credit 2-3 months after starting service also that it would work proactively and I would rec

I have been dealing with their customer service and loyalty department for 4 months.  Brought over two lines from Verizon (biggest mistake ever) and they had a BOGO promo going on.  Sent me the phones and scheduled a time for someone to come set them up.  They had to cancel three times and since thi

I would like to see if there are other people who have this issue. AT&T can't explain this to me where it makes sense. I purchased 2 Samsung S8 Active...BOGO free in Dec. 2017.  I pay monthly for 2 phones and then a credit back every month. We are in Dec 2019....phones should be paid off.... Per AT&

Do I have to purchase tickets through movietickets.com or is there a way to get a code?? AMC movie theaters have $5 tickets on Tuesdays and the movietickets.com website is trying to charge full price for Tuesday showings' tickets. It does not seem fair that we are being charged full price on days wh

I became an ATT wireless customer in December 2017.  I received two iPhone8's 256gb as a buy one get one free promotion.  Everything has been fine in terms of billing including receiving the monthly installments on the free phone.  I only have about 2-3 months left on my 24 Next agreement and was wo

How can an AT&T Store not be liable for a deal like the BOGO when they are admitting to offering it to a consumer in a store then refusing after the fact.

I was told I had 30 days to pick up my BOGO and open a new line. When I went back the AT&T retailer gave me my phone and said I would be initially charged for the BOGO a couple months and then it would be reversed. Almost a year later still being charged and now they are saying the BOGO offer ended

I got a BOGO offer and 2 confirmations that I will receive it but I still didn't get anything and now the customer service told me I will not get it.Anyone can contact me so I can send some documents they sent me?Thanks

AT&T BOGO Fraud?I needed a new phone in March of 2018. I was considering getting a new one through my current provider Verizon. My husband talked about maybe switching over to his plan at AT&T which he had been with for over 10 years. We also have internet with AT&T. We went into the AT&T in our loc

I bought two phones under a BOGO offer. I paid for the phones up front: $1000. On my first bill I was charged $41.67; the 1st of 24 installments for the free phone. This phone was free! My second bill I received a $41.67 credit, but was charged the 2nd installment of 24. And so it goes; I'm credited

To me the worst problem with these Buy One Get One offers are it takes months to figure out if you did everything correctly.  I don't mind waiting 3 months to get my credit, rebates always take a while. What I mind is there are all sorts of things that need to be done properly and it takes months to

On 12/2/2017, my wife and I took advantage of the ATT / iPhone 8 BOGO offer.  When we walked into the ATT store, we had (4) lines in a family share plan.  In order to take advantage of the BOGO offer, we had to add two new lines.  We had no need for two more lines since there are only (4) of us in o