Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (60)

Relevance

Accepted Solution

Official Solution

Data service is blocked message on phone

My phone was working fine earlier in Lexington, Kentucky. As soon as I got home to Northern Kentucky, I'm now getting a message saying that data service is blocked. What is going on? I can't do anything unless I'm on WiFi now.I'm using an LG V20, my bill isn't due yet, and I still have 4GB of data l

Questions

14.6K

4

0

0

Accepted Solution

Official Solution

Websites Not Loading - AT&T Internet

  Is a website you visit regularly suddenly not loading in your web browser? Are you experiencing slow browse or video buffering?   Sometimes, for various reasons, the DNS cache becomes corrupt or out of date, or simply “messed up”. The symptoms vary, but the most common is that you can

Questions

40.1K

15

0

Accepted Solution

Official Solution

BLOCKED FROM NETWORK DESPITE HAVING PAID A MONTH AHEAD! NO HELP, FCC COMPLAINT FILED

To say I’m angry at AT&T is an understatement. After 20 years, I left AT&T for Sprint last September, service was awful, I paid my device off in full and came back to att June 2019. Had NO problems with my phone or service and then September 15, at 4pm, no network. Said I was blocked. 

Questions

9.4K

13

0

0

Accepted Solution

Official Solution

How do you change IP address? Help please?

For some reason craigslist has blocked me or something, and I cannot get through to them to fix it. It's weird tho because sometimes it says my IP is blocked, and sometimes it connects and I can search. But I use craigslist daily because I am in the process of looking for a new car, and that's where

Questions

23.1K

8

0

0

Accepted Solution

Official Solution

Blocking Numbers on Smart Limits

I am wondering when I block a number for one of my users on my account via Smart Limits - will the user get any notification that the number has been blocked? Or will I be the only one of this notice?Thank you!

Questions

5.1K

3

0

0

Accepted Solution

Official Solution

Way to view text messages from a blocked number?

I have a number blocked on my iPhone 7 but see in my itemized bill that the number has texted me. The texts are marked as "received" in the bill, even tho I don't get them. Does the sender get notified that the messages aren't being delivered?  Is there a way to view the messages without unblocking

Questions

13.2K

2

0

0

Need Port 25 unblocked.

Had the same problem a year ago, all of a sudden port 25 got blocked and I couldn't sent outgoing mail via the U-verse connection. Modem/router NVG510 is set to pass SMTP Port 25, so the problem is not there, just as it wasn't a year ago. A year ago a lower tier tech support agent resolved it on the

Questions

582

6

0

0

AT&T blocking smtp.gmail.com

I just hooked up U-verse and can't send e-mail using Gmail from my computer when I'm at home.  (Works fine when I take my laptop somewhere else.)  Connecting to Gmail IMAP is fine, and iCloud SMTP and IMAP and Exchange server too.  So it's a problem specific to Gmail SMTP, and, again, this problem o

Questions

603

0

0

0

IP Blocking Message

Hello,I have now more than 3 months waiting for an answer, I wrote several times to abuse_rbl@abuse-att.net but they never answer. I dont send SPAM, but the IP of the server is block. I have try to fill the forms http://rbl.att.net/block_inquiry.html and http://rbl.att.net/end_user_request2.html but

Questions

180

0

0

0

My iPhone has been blocked and no one seems to be able to help me. PLEASE HELP AT&T!!

My iPhone X that I preordered from Apple back in 2017 has been recently blacklisted because someone is claiming it was stolen. I am this phone's original and only owner and I didn't make this report. I've called AT&T several times, I've tried Apple, and I've also gone into the AT&T store, so far no

Questions

94

1

0

0

iPhone 6s was reported as stolen or lost by someone else

I have an iPhone 6s which was purchased from AT&T Authorized Store in December 2015. (AT&T provide the promotion: buy one get one free). In 2018, I changed phone to iPhone X and transferred my service to Sprint. When I want to use my iPhone 6s to trade in with AT&T, the phone was found in the blockl

Questions

490

0

0

0

Netflix being blocked

AT&T uverse DSL, no tv service. Have tried multiple browsers and devices.  Netflix website, mobile app, netflix speed test...all the same outcome.  But I tried on the phone turning off WiFi and turning Data on...every connection to Netflix works through Verizon mobile.

Questions

1.5K

2

0

0

[port barricade] (22) port range conflicts with reserved port (22)

ARRIS BGW210-700 Doesn't allow me to open port 22 for any device. Any ideas? I've complained about port barricades before, and the document that ATT used to outline their reasoning for each port has sense been deleted (https://www.att.com/gen/public-affairs?pid=20879). So I'm helpless other than cal

Questions

8.8K

21

Blacklisted iPhone

Is there anyone who had a luck removing an iPhone from blacklist through ATTCares or at least get notable help?Before posting it here I have sent 3 PM’s to ATTCares(about heir own interest). No response so far.Recently I have purchased a brand new sealed in the box iPhone. It was not blacklisted at

Questions

11.6K

11

0

0

PlayStation IP blocked

So I contacted Sony and AT&T and I can login into my Sony account when I turn my WiFi off my phone but some reason AT&T has my IP blocked on my PS4! They say I need a new IP at Sony! I tried the hold in the Reset button on my Router and still the same! And I really don’t know what to do or even why

Questions

294

1

0

0

Closed

Website blocked by AT&T

Like many here, my website is being blocked by AT&T. This was just set up last Wednesday, so it can't possibly have a virus. The website is http://www.stpaulamec-waco.com. I can see it on my laptop when I use a wifi at the library or coffee shop. If I'm home on my AT&T hotspot, it cannot come up. I

Questions

657

3

0

Port 25

I need to have port 25 unblocked so I can host email for my small business. Is that at all possible?

Questions

308

1

0

0

My new GoDaddy Hosted website is not accessible from AT&T customers

A few weeks ago I began work on an e-commerce website for my brother.  I am using the opencart CMS system, GoDaddy is hosting the site.  I am a time warner customer and have had no trouble accessing and working on the site.  I asked my brother to take a look at the progress (U verse subscriber) and

Questions

808

4

0

0

ATT is blocking Email from CreditSecure

Email from CreditSecure (amex.exprpt.com) is being blocked by ATT and I can't find the person or dept to fix it.  I found a person one day that agreed that they block it but he couldn't change it or tell me who else to call.  Credit Secure says they get the message that their mail is "undeliverable"

Questions

407

1

0

0

SMTP blocked

Hi- After getting U-Verse, all my email accounts worked fine (I have several providers, like Fatcow, GoDaddy, Rackspace, Gmail).... both sending and receiving. Then sudently the sending via the GoDaddy SMTP server stopped working. Downloading OK. Reading the forums I see that ATT could be blocking o

Questions

329

4

0

0

Not finding what you're looking for?