
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I've almost reached the 1000 limit and ATT support has not been at all helpful. One said to start deleting blocked emails but there is no info that would help us intelligently decide which haven't been trying to contact me and might be ok to remove from the blocked list now. Scam emails are a real p
Questions
•
AT&T Internet Security
Hello,1) I need to be able to block all Outgoing International calls except for Canada (calling to Canada is Free). Is this possible on my ATT wireless phone?2) If I put in an International call block, will it also block Calls to Canada which has a Prefix of 1?3) Is there a difference if I call Can
Questions
•
Account Features
My email is hosted by PerformanceHosting. It is a private email using our family name.Outlook has never had a problem getting my emails until today. Now I have to turn off my WiFi to get emails. It appears as if the router is blocking the domain. How do I allow access.
Questions
•
AT&T Internet Security
Why can't AT&T validate a number before it passes on the call? Even calls from the Internet have to gain access the public service telephone network (PSTN) at some point. That Telco needs to validate a number or it should be fined. I get about five to ten calls per day from random spoofed numbers
Questions
•
Account Features
Hello. I have a problem: someone stole my phone so I want to block it but I have nither SIM-card nor Account to do it. How can I do it without registration? I have only IMEI of the phone. It is Apple iPhone 4 btw. Thanks in advance.
Questions
•
Apple
I've added phone numbers to the reject list on my Samsung Rugby III but the calls still ring through to the phone instead of being sent to voicemail. Why doesn't this feature work?
Questions
•
Samsung
I would like to block international calling on my family plan. We currently have plan that does include free calls to Canada but would like to remove ability to call non-free countries.
Questions
•
Wireless Account
Closed
Emails from us to AT&T domains (i.e. BellSouth) are getting blocked with the following message: 5.1.0 - Unknown address error 553-'5.3.0 flpd586 DNSBL:ATTRBL 521< 162.39.214.7 >_is_blocked We've tried calling AT&T support and gotten no help. In fact, on one support call with AT&T we asked to escalat
Questions
•
AT&T Mail Login & Security
RBL removal requestWe Recently switched When we try to send mail to any of the AT&T domains, they get the error:Connected to 144.160.159.21 but sender was rejected.Remote host said: 553 5.3.0 flpd577 DNSBL:ATTRBL 521< 70.60.98.42 >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.
Questions
•
AT&T Internet Security
I quickly used up my allowance of 20 blocked numbers within 2 weeks. Can you please allow more numbers to be blocked - like 100 or 200? Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil
Questions
•
AT&T Phone Features
Hi, has anything new been put out by ATT that allows the parental controller to block a number on a child's phone form an app or website like smart limits does?
Questions
•
Account Features
I am not able to receive email from the IPv4 addresses 66.97.188.12 and 66.97.188.189. I believe AT&T is blocking the entire /24. The company to whom the block is currently registered recently acquired the netblock. It was clean on all publicly viewable blacklists; can you please un
Questions
•
AT&T Internet Security
Please forward to ATT E-mail security people: I manage a Virtual Private Server at DigitalOcean. For the past month, I have had outgoing mail blocked by ATT with a 553 error. During this time ,I have investigated, and repaired accounts. I have rebuilt the server, using a different assigned IP, a
Questions
•
AT&T Internet Security
Hello, My wife is getting 30-50 spam text messages a day, but they are not coming from a phone number they are coming from some kind of fraudulent spam service using fake email addresses. We have never clicked on them or responded to them we just want them to stop. She does not want to change her
Questions
•
Data & Messaging Features, Internet Tethering
Hi there, I called support already, apparently regular CSR do not have access to the option to block "email to text". In fact, one dude was so sure there was no such feature that he repeated to me the same phrase 10 times and refused to transfer me to a less inept CSR. Moving on. What's the e
Questions
•
Data & Messaging Features, Internet Tethering
I've had the international block on the account for many months and it was working fine. Couple of months ago, i upgraded my plan. Upgrading my plan cause the long distance block and other features that i had on my account to reset. THIS IS SOMETHING CAUSED BY AT&T AND NOT ME. NOT EVEN THE REPRESENT
Questions
•
Wireless Billing
Hi - The subject says it all. I want to be able to enter by hand a list of IP addresses to block, but in the AT&T supplied McAfee Security Center i can't find anywhere to do it. Possible? thanks
Questions
•
AT&T Internet Features
AT&T employee here. My mom (AT&T customer) cannot receive emails from my sister. Return message my sister receives: Delivery has failed to these recipients or groups:xxxxxxxx@sbcglobal.netYour message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, t
Questions
•
AT&T Internet Security
Hey AT&T. Thank you for the call protect app. It does help somewhat, but I have another idea that I would like for you to share with the developers. Can you please also include in call protect a reverse caller id lookup feature to block spoofed calls? So, I get a call and it gets through truecall
Questions
•
Wireless Account
Lumia 950, Win 10, ATTI have a number blocked on my cell. But a call from this number reaches my phone, rings once. Caller can leave a message! How can I prevent the call from coming through at all?
Questions
•
Other Phones & Devices