If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance.    It’s important to identify potential issues that

Ok, first off I've had (reliable) service at my address for over 2 years now. My account is in good standing. I may of had an occasional outage that lasted a couple of hours over that course of time, but for the past couple of weeks now I've had severe bouts of intermitted loss of Sync. My broadband

Everything was fine until this morning when we noticed that the WiFi was not working and broadband 1 was blinking. We tried everything from unplugging to resetting and we even scheduled an appointment for a technician to come check it tomorrow evening after the customer service did not help. After I