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Blackberry Z10 IMEI number not found

Hello!! I bought almost 2 years ago a BB Z-10, I have used since then as a pre-paid phone, it has been working neat... I am trying to move from this phone to another one (as some of you, I was so disappointed with BB)... I tried to unlock the device in order to sell it or simply give it to a member

Questions

 • Other Phones & Devices

1.1K

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Problem Unlocking Phone Even After Approval

So I am trying to process an unlock for an AT&T phone (Blackberry Z10) through the website.The process goes as expected, unlock is approved, I receive an unlock code.Only one problem - the phone does not accept the code.It only has 10 tries until it hard locks, and now I have used 4 of those tries,

Questions

 • Other Phones & Devices

233

4

0

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Costs more to have a Blackberry with AT&T?

I tried using the chat feature and this simple question seemed impossible for "Karen" to answer on the chat. Is it outsourced? How difficult was that question!   I noticed there is a charge specifically for having a Blackberry in addition to my iphones on my plan, why??   [edited for privacy]

Questions

 • Other Phones & Devices

1.9K

8

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Blackberry KeyOne terrible signal reception or no signal

My KeyOne:State: MSCarrier: AT&TModel: BBB100-1Build Number: AA0750Under settings/about phone/status/sim status:Signal strength -115dBm 25 asu  (this is TYPICAL)Cellular network type: LTEI'm in an area with excellent cell phone coverage and have been with AT&T for many years, through several differe

Questions

 • Other Phones & Devices

3.3K

13

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Ladies and Gentlemen, The BlackBerry Mobile KEYone

Blackberry Mobile just unveiled their latest PKB device made by TCL Communication. The phone definitely piqued my interest and I'm hoping AT&T considers selling the phone. YouTube video link: https://youtu.be/MTDFAvh5Dtw

Questions

 • Other Phones & Devices

10.5K

27

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Blackberry Passport not arriving in stores?

I'm wondering if anyone else is having issues with this. I've called five AT&T stores in the East Orlando area both yesterday and today. No signs of a passport arriving in stores. In fact it wasn't until the fourth store today that I even spoke to someone who had any idea what I was talking about. I

Questions

 • Other Phones & Devices

735

7

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I Suppose Wishes Can Come True!

BlackBerry KEYone in space black arrives exclusively at AT&T starting September 1Read more at https://crackberry.com/blackberry-keyone-space-black-arrives-exclusively-att-starting-september-1#iqK7ZZOlWKwiAbJI.99

Questions

 • Other Phones & Devices

417

5

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Does AT&T KEYone NOT Have "Update" App?

I have an AT&T branded BlackBerry KEYone and I was looking for a way to make sure it has the latest patches. Everything I read online says there's an app called "Update" in the app drawer but it is not on my phone.I even contacted BB support to ask about it and they're telling me the app cannot be d

Questions

 • Other Phones & Devices

666

3

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ATT'S Warranty Scams....What a Tragedy.

I had recently upgraded to a Blackberry Passport and used it for about 3 weeks.  After having issues with software and receiving phone calls, ATT said I was within my warranty time so that I should file a claim and get a replacement device sent to me.  When I had received the replacement phone, I fo

Questions

 • Wireless Account

516

9

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Blackberry Passport Software Release Please?

I've sported a AT&T Passport for some time now and I believe it’s time for another software release for my phone; current version is 10.3.2556. Has anyone heard what AT&T plans to do for Passport users?

Questions

 • Other Phones & Devices

646

7

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New Blackberry 9810 won't let me set up internet email accounts - WHY?

So when I go to SETUP / EMAIL ACCOUNTS / and attempt to select INTERNET MAIL ACCOUNT, it does nothing.  The phone does not lock up or anything, it just does not move on to the next page for setting up email accounts.  The ENTERPRISE ACCOUNT option moves on to the next page, but I don't use the Enter

Questions

 • Data & Messaging Features, Internet Tethering

400

3

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Blackberry Priv issues - calls/texts

I am new to this forum, so please excuse if this issue is a repeat (I'm sure it is), but since I have had the Priv, I'm not receiving text messages (pictures especially) reliably and I would estimate that about 60% of the time whether I am making a call or recieving one, I have to hang up and restar

Questions

 • Other Phones & Devices

410

2

0

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Wifi Calling on Unlocked Phones?

AT&T had announced that once HD Voice and Wifi Calling was deployed in locked phones they would start rolling it out to compatible unlocked phones.  Is there any word on when the deployment to unlocked phones will start rolling out? Background... In recent travels I found AT&T cellular coverage spot

Questions

 • Device Features

22.9K

86

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is JOY *** a real person? - WORST CUSTOMER SERVICE EVER!!!

If Joy  is indeed from the Office of the President of AT&T, she truly doesn't care that she has deeply offended a customer.  I am thinking she is either the worst customer service employee in the universe, she won't fix my problem without talking to me or she wants to deny that I have sent my phone

Questions

 • Wireless Account

497

2

0

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