Even though I provide a tracking that shows UPS picked up the pad I made 28th ARichard turned an iPad I am a person with a disability living on a fixed income my caregiver returned the iPad to the post office I’m already tracking numbers it shows a UPS picked up the iPad however the iPad never got

I saw supposed to have auto pay but my phone is cut off

I had bought a 1-year plan for my AT&T mobile number last August and it is going to expire very soon. As I will not be in the States until January 2021, I would want to know if my SIM card will remain active until I return.

Every time I try surfing the web, the phone shows full bars, 5g, I've used 2gigs of data and it doesn't allow me to do anything because my phone tells me I have no service. When I actually can do anything, its like I have a cell phone with dial up! (Edited per community guidelines) is wrong with the

I was sent a message from AT&T stating that I was eligible to add a line, and when I try to do so (at the checkout), they informed me that I could not do it because I have an outstanding balance. How can I find out about this outstanding balance?

I have an existing ATT account. If I want to add a BYOD android phone what happens to the existing messages and voicemails? The phone is on another carrier at this time. I want to keep the messages and voicemails. What is the best way to retain these messages and voicemails?

AT&T is not what they say they are. In Kentucky, many families have not received unemployment benefits for months. My family falls under this. I have explained this for the last three months and I get the same thing I am so sorry. How is this company does not have compassion for families going t

AT&T wants me to pay an insane bill by tomorrow or they will shut off my service. No exceptions. Not even in a pandemic. No extensions nothing best they offered was to pay $1200. I need my phone on. What should I do.

Sorry for ranting about my Uverse billing issue and English is not my native language. I've using ATT Uverse for about 4years.  This month I got my Uverse bill and saw it jumped from ~$120 to ~$180 for the exact same service (TV & Internet) On Wed March 4, 2015.  I called ATT to cancel the TV servic

I called in again today.  Probably the 10th time I've called ATT support to find out what my bill is.  This time it was $170 - which is way higher than it should be.  Was $101 3 months ago and we have made no changes since then.  Turns out they added insurance for $30 to my account last Friday.  No

I've been enrolled in paperless billing for years now. But I recently moved and started receiving paper bills in the mail every month. My account says that I'm still enrolled in paperless. Has anyone else experienced this? How do I fix it?

Sent phone in to att for online trade in for the 1000 dollar credit off of galexy note 20 ultra. After they received it they said there was a setting not deactivated. (similar to find my phone) however I remember specifically shutting this off with the assistance of att rep over the phone and went t

I returned my U-Verse DVR over eight weeks ago along with two U-Verse receivers through UPS. They gave me a receipt listing the serial numbers. Now I got an email and now a letter asking me to return the DVR. It seems they were able to log in the two receivers as returned but not the DVR. I call

Can I pay 1 line of 3 if I don’t have enough to pay all of them

I have a promotion of $300 on 4 lines with a plan switch ( All confirmed by AT&T through email) in July 2019, but recently realized AT&T never applied the promotion. Now AT&T refuse to honor that without much explanation. One explanation I received was I changed the plan 18 months later,

I had service through AT&T for several years. My fiance and I upgraded and added my grandmother to our plan with my Iphone 7 plus. The phone started having issues and they convinced her she needed a new phone so she got the Iphone 8. Around January of 2020, my fiance and I got sick for 2 weeks s

Have gotten the run around and been hung up on at least four hours over the past few days. Am beyond frustrated and feel super upset by this situation. I really need a manager to talk to me ASAP. Thanks

I walked into my local AT&T store looking to upgrade my old iPhone and bring my girlfriend onto my plan, it’s a good thing I was off that day because I was there all day, after adding my girlfriends line they told me I have to pay off my entire phone to upgrade. I paid the large outstanding fee

I wanna let everyone know AT&T fix my problem And I totally recommend them the customer service was outstanding !!!!!!!

Just 36 hours out of hospital after a month with a respirator in my throat my phone service that was supposed to be grouped with my att Direct TV  bill  evidently wasn't  so they shut my phone service off I called the wireless rep. And was told that it never did get grouped  and