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Prepaid reactivation period after not paying

I have a prepaid phone number for which I get charged by each call/message. If I am not enrolled in autopay and I forget to do a payment I know that my number will not be active. My question is, how long long can I go without paying so that I don't loose my phone number? Or does it remain my number

Questions

110

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0

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Do iMessages sent over WiFi count against data?

My data usage was unusually high this month despite the fact that I am pretty careful about it. I DO send large attachments to friends via text (iMessage) on occasion, but usually through WiFi.  I'm wondering if that's the culprit.  

Questions

76

2

0

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Balance Due Date

How do we get a grace period on the prepaid card to keep the due date from moving every month? If I could afford a plan, I'd have one. I pay every month, but the date keeps moving. Who do we need to petition? They've taken my money several times even though I login every month. This last time the

Questions

373

5

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

7.2K

17

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Texting Canadian numbers from a US number

Will I get charged extra on my account to text my mate in Canada? I really want to stay in touch with her so I really want to know.

Questions

437

2

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Prepaid plan------- pause the plan

I'm using the Prepaid plan and i'm not in US right now. Can i pause my plan for several months?

Questions

892

6

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Rep via chat did not input notes

Suspended even after chat saying I wouldn’t be. I have proof of chat via photo and now I’m being told i have to go to the att store to show the pics. I don’t have time for that.

Questions

227

3

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More than a month! Number ported but not receiving calls from non-ATT or non-iphone

I ported my number to AT&T from Optimum more than 30 days back.   Even now, I can only receive texts or calls from other AT&T numbers or other iPhones.  I can call out and text out fine (those with AT&T or iPhones are receiving calls and texts)  but I can not receive anything unless through WhatsApp

Questions

3.1K

12

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Why am I paying $60 for fiber 300 when online is $35?

My plan on my account shows as Fiber 300, I received an ad in the mailbox that shows 3 different options of fiber plans. Fiber 300 for $35, fiber 500 for $45, and fiber 1 gig for $60. I went to check what plan I have and it shows I do have the fiber 300 but I have been paying $60.32 for over 2 years

Questions

798

2

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Payment options

Can I get an extension to pay my bill

Questions

61

1

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Installment Plan for Free Device

Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?

Questions

246

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The network on my phone is not showing up. Even the number is not in the phone settings

Hi, I just bought an att card yesterday, then I put a physical sim card on my iPhone, apparently the network doesn't appear. I'm outside America, and my phone is not from America. What do I have to do? Thank You

Questions

92

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Internet service for the disabled

Is it true that a disabled person can get internet service for about $10 a month.

Questions

159

2

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Why does my AutoPay isn't ready?

I have applied for Autopay for 2 months, but my bill is still not automatically paid, I pay an extra $5 per month for this, what is the reason?

Questions

2.6K

3

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Changing account holder name

We want to change the account holder name on our wireless family plan to take advantage of the 25% teacher discount. 2 lines have one more payment on their phones (Oct) 2 are eligible for and upgrade and want to take advantage of the iPhone 15 promo that ends Oct 12 can we change the account holder

Questions

322

5

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Trade in offer and pay off early

Hi, there is a $800 trade in offer for iphone now, I'm wondering if I pay off the installment plan early will I continue to receive the trade in bill credit every month?

Questions

1.9K

4

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Activation

How long can I wait to activate a phone once it comes in the mail? And do I have to pay the first months bill at the time of activation?

Questions

795

1

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Call from France with subsequent billing

I have an AT&T family plan, and one of the cell phones is for my 99 year old mother. She received a phone call from a France number 336-725-44697 (1 minute) and over the next 3 hours, she supposedly made 3 phone calls of 1 or 2 minutes to the same phone number at a cost of $3.00 each plus taxes

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53

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Reactivating a canceled account and keep the phone number

Hi, I was wondering if it was possible to keep the old phone number I had with my account that was canceled. I have been making payments towards my previous balance and ready to pay it off and reactivate my service. I’ve been working on this for several months since it was deactivated. Someone me

Questions

336

1

0

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Esim cancellation

How do I cancel esim service? It’s saying I owe a sum and I couldn’t even use the esim. What do I do???!?!!!!

Questions

683

4

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