Good morning, Recently, I have been upgrading all of my family members' phones on our newly upgraded unlimited plan. Pretty much all of us were using promotions from at&t.   Such as the trade-in for free promotion for the galaxy s20 FE and some other promotions for reduced pricing. &

I have move back to India and wanted to cancel my SIM service. My phone number is [EDITED per Community Guideline] and I am a part of family plan.

I am transferring my service from t mobile to att and I upgraded phones. I was told I have 30 days to activate the phones and sims, so does that mean that the billing cycle won't start until I activate the phones? I'm trying to wait until my billing cycle with TMobile is almost done

I am having a problem with my uverse my tv keeps freezing and I have tried everything

Hello, I would like to talk to someone about getting my payments reduced. I am being charged to much for 2 phone lines.

I was told I needed to submit a copy of my DD214 for a Veterans discount. I did this 5 months ago and was told it would take 3 months to become active on my account. I contacted AT&T 3 months after applying and was told it would be effective next month. Next month nothing so I contacted them ag

Due to corona virus we have no income for over a month tried to explain to 2 different costumer service representatives and both gave different answers on why they can't help. I will be getting ahold of better business bureau. Found numerous sites including at&t site saying no termination due to

Hi, I changed my plan to the $35 one and I've read that my data plan is now 2G. If I exceed this amount of gigas, do I have to pay extra money or I can just use with lower speed? Thank you.

My son’s phone number is linked to his dad’s account. His phone got cut off yesterday due to non-payment. I paid $200 (just a guess) through the “pay without signing in” option. My son turned his phone off and back on, but no luck. I don’t want to keep throwing money at this bill. Is there anyway I

Hello Community, We are moving to our new house soon and the previous owner has initiated a "Billing Responsibility Transfer" for the existing ATT Fiber Internet.  As a new ATT customer, there are some nice benefits available such as a 100$ credit, 20$ off / month for the first year, f

Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?

Damaged device was sent back to assurion on April was delivered to Flower Mound Texas on May 07,2021. Now Assurion is saying that the device wasn't received. I have 2 weeks calling At&T and Assurion they have open almost 5 cases and nothing has been resolved. August 24, 2021 they were going to

I am trying to transfer an existing ATT cell service to our main ATT account and I get this error message. Neither account is past due or owes any installments.  Why will it not let me accept the transfer? Error code:  Make a payment to continue your transfer request. (TBWLSI-012)

My friend who has recently moved to Europe has unlimited international sms from their carrier (T-Mobile) and I don’t have a international text plan AT & T. Am I getting charge whenever I receive and send a text to them? 

Which discounts are higher; ATT Retiree, VETERAN, OR AARP? WHY IS THERE NOT A CHART SHOWING DIFFERENCE. WHY IS IT NOT ALLOWED TO COMBINE THEM?  Many of us Veterans  put our life online for country, then gave our life to AT . yet we dont get honored discounts for both.  Instead we ar

Will I get charged extra on my account to text my mate in Canada? I really want to stay in touch with her so I really want to know.

Can y'all please cut my phone service back on. I lost my job cause of the Corona viruses. I have a baby home with me and she is only 8 months old so I need my phone for emergencies, doctors, pharmacy,and family. Thank you and God bless.

I logged in and wanted to change my payment method. When I added my new debit card and it bec

I am trying to order an Apple Watch and iPhone with new service to finish Xmas shopping!! I have two ATT promotion gift cards- is there any way to add both towards payment and then my credit card info for remaining balance? I’m having the hardest time trying to do it. PLEASE HELP!! Thank you so much

Suspended even after chat saying I wouldn’t be. I have proof of chat via photo and now I’m being told i have to go to the att store to show the pics. I don’t have time for that.