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If I buy a refurbished phone from Amazon and have my number transferred to it, will that void the installment plan on my current phone? Will I have to pay the balance on my phone or can I continue with the installment plan which is being paid by monthly credits?
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Phone & Device Upgrades
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Do I need to do anything to have late fees waived or not have my cell phones disconnected due to not being able to pay our bill due to covid crisis? Do you need documentation due to my husband being out of work or will the late fee waivers & non-disconnect automatically go into effect?Thank you.
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Wireless Billing
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Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?. i recently opened a data only plan for my laptop. as i said i am working reduced hours and i am barely making any money. what money i do make has to go towards food and basic supplies.
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Wireless Billing
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I bought an iPhone 12 Pro Max online and selected to trade in my iPhone Xs Max (which I’ve paid off) for $700.00 credit. However, there were no instructions provided in the confirmation email, in the box in which the new phone was shipped, and no mention of the credit or my old phone in my account.
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Wireless Account
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I haven’t work because I was hospitalized with Covid-19 since august 10th. Im asking for a week extension
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Wireless Account
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I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
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Data & Messaging Features, Internet Tethering
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My first bill for ATT smartphone was $99 which I gladly paid in timely style... then today, before the end of cycle, I was given a large bill credit for $129 and NO cause spelled for it .....Has any one got a notion what the future holds for me and the corporation?
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Wireless Account
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I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.
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AT&T Internet Account
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Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to
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Account & Usage
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I work for the post office how do I get discount, where do I go to put in code
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Android
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I need to procure my wireless phone statements (with call and text message details) for a line that is now closed. The records are older than what would be available online. I need all months for the years 2013, 2014, 2015. I have tried calling and using support chat and have not been a
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Wireless Account
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currently, att is offering the basic internet fiber at $39.99 + taxescan anyone let me know1. for new customer - what other fees will hit my bill - activation fee(not sure), installation fee (yes) , any others2. what are the other taxes and approximate amount for themLooking at just approx levels to
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AT&T Fiber Ordering
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I have been trying to split pay my bill for the past week over internet in Bryce, Utah where AT&T coverage is almost never 4G, public access internet is overloaded and slow and having a data plan is basically useless. I have timed out and encountered multiple errors, the last one said the system was
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Wireless Billing
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I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.
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Wireless Billing
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How much is the tax rate on phone bills? What all is taxed? Also, what are the ‘state sales tax telecom, city sales tax telecom and county sales tax telecom’ fees now RANDOMLY added to my bill? Any reason one line would have significantly higher taxes and fees? That line doesn’t have a more expensiv
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Wireless Billing
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I will be out of the country for 8 months. If I don’t pay my monthly plan amount, how long until my phone number would be cancelled, etc.
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More AT&T PREPAID Discussions
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I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service
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AT&T Internet Installation
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Is this possible?
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Wireless Account
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I am fairly new to ATT. I am only in my second month of service. I did not get a phone from ATT when I switched. I bought a new phone at full retail from Best Buy, as I prefer my device be unlocked and fully owned and free to do as I wish with it. Old habits. My previous phone was not compatib
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Phone & Device Upgrades
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Will calls and text made over wifi with cellular service off show up on my bill or call/text log?
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Wireless Account