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taxes on internet plan
currently, att is offering the basic internet fiber at $39.99 + taxescan anyone let me know1. for new customer - what other fees will hit my bill - activation fee(not sure), installation fee (yes) , any others2. what are the other taxes and approximate amount for themLooking at just approx levels to
Questions
• AT&T Fiber Ordering
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Can't cancel my prepaid account from abroad
Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a
Questions
• Account & Usage
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Cancel phone service, AT&T autopay from China (Shanghai)
Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to
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• Account & Usage
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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account
Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current
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• More AT&T PREPAID Discussions
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I am in need of a bill extension due to covid 19
Lack of work just getting back
Questions
• AT&T Internet Account
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Data Use During Covid
I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
Questions
• Data & Messaging Features, Internet Tethering
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Trying to split pay my bill for a week
I have been trying to split pay my bill for the past week over internet in Bryce, Utah where AT&T coverage is almost never 4G, public access internet is overloaded and slow and having a data plan is basically useless. I have timed out and encountered multiple errors, the last one said the system was
Questions
• Wireless Billing
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covid -19 waiver date clarification
Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M
Questions
• Wireless Billing
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Failure to easily obtain prepaid phone bill info
I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i
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• Account & Usage
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Access for iPhone 4G w/ VVM - Looking for Better Understanding
Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on
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• Wireless Billing
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Thank you for the free data during covid19
10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot
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• Wireless Account
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Unlimited means nothing.
Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm
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• Wireless Account
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How long is the grace period to switch phones?
I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..
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• Phone & Device Upgrades
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Help w bill due to co vid 19
My unemployment hasnt kicked in yet and my service has been disconnected. Im trying to work from home using my internet and my son plays xbox constantly. Now we r having a hard time w our service suspended and i cant pay until i get the unemployment checks. Help
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• AT&T Internet Account
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iPhone 5S unable to unlock because phone is not paid off
I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?
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• Apple
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Codes on text history in billing
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
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• Account & Usage
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How to suspend my plans
So I'm an international student who's currently back in my home country due to the pandemic. I'm wondering if there's any way that I can suspend the payment for 5 months or so before I know when exactly I would be able to return back to states? Also it is kind of hard for me to make phone calls to
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• Plans & Features
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Vehicle data plan and 2FA
I have a vehicle data plan only and vehicle doesn't receive 2FA text message for login. What's the alternative if vehicle plan is the only number on the account?
Questions
• Wireless Account
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Out of US how do I recharge my prepaid?
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
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• Account & Usage
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Need Full Usage Bill Reprints for 2013 to 2015 for an old mobile phone
I need to procure my wireless phone statements (with call and text message details) for a line that is now closed. The records are older than what would be available online. I need all months for the years 2013, 2014, 2015. I have tried calling and using support chat and have not been a
Questions
• Wireless Account