I’m AT&T employee since June. I upgraded my plan along with requesting the discount we are entitled to (50% off wireless plan) and since then I’ve been billed full price every month (so my bill has increased) AND the payment is being taken automatically. Ive called at least 8 times since June

I have spent hours talking to multiple departments about removing the "Internet Equipment Fee" charge.  I no longer have the moden/router that I ordered from you.  I returned to DirectTV and you still continue to charge me the monthly charge that you said was for that piece of equipment.  I have spo

I have auto pay to my credit card for my April bill which is scheduled for the May 15th. My credit card shows a payment to AT&T posted May 1st. I checked with my credit card company and they told me to call AT&T. I called AT&T billing support and they said there was some kind of computer problem. Th

Can any one tell me if AT&T customer service exist or they are done with once the product is sold.I had billing problem since October last year. It took at least 7 phone calls and finally one day 9:30 AM to 3:30 PM just to talk to be able to talk to someone who knows(6 hours).I talked to a manager w