Someone said I needed to wait until my billing cycle restarts to upgrade my phone or I will end up paying 2 payments in the month of November. Is this correct? I was going to get the new phone tomorrow but now idk

There are many people angry about the change in billing due dates that have been set by AT&T recently.  There is a way to get your due date back to where you want it but does require a little work on your part. NOTE: I am not an AT&T Employee, this is just advice from someone doing a little research

I pay my phone bill on the 17th of every month and that is when everything resets and starts new except my data that doesn't reset until the 28th/29th of every month. Do you know why?

So, last week, while debating how to go about getting a new iphone and looking into the best available deals/plans for my wife and I, I called and spoke to an AT&T rep to give them a chance to compete and find out the logistics of shutting down my AT&T account if I decided to go that route.  My main

Hi, just a heads up, the customer service in regards to this is extremely uneducated. I have had great customer service reps on the phone before but today took the cake. I got charged twice in August. Called Customer Service to confirm and explain and your customer service is extremely uneducated in

I have a Wireless AT&T account that I pay ON TIME every month to receive such horrible service! I’ve been trying to change my billing cycle for FIVE MONTHS now and have been getting the run-around. Every time I call the wireless service number [(800)-3310500] to request my billing due date to be cha

I understand that changing plan at mid cycle may cause proration of rate and some anomalies. My situation is, I called on a day that is the first day of the billing cycle (Feb 23), and was convinced by the sales representative that change to the mobile share data plan would save me $20 and the rate