My Uverse service was transferred to a new address. Att sent new equipment to my old address and I was not notified. A $210 charge was sent to collections and I found out much later when the charge showed up on my credit. ATT reps and I resolved the issue and the charge was removed from my credit. N

I am trying to cancel our Fax number that is owned by Teleport Communications Group, a company under AT&T. AT&T is unable to find this number when I provide them with our account number. There is no contact listed for Teleport Communications Group online, and we pay for our Fax line through AT&T. Wh

Hi I need a receipt from southwestern bell from December 2001.

I'm from Croatia and I texted (via whatsapp) someone from the UK will I get charged?

AT&T customer service has lied to me about the cost of my internet plan.​-AT&T Uverse11/24/2019:Originally, I was checking to see if I still had a contract with AT&T. I wanted to see if I would owe a termination fee before deciding to switch to a different internet provider. My internet

I have two Non-Returned Receiver fees, both $150 on my account. I have since returned both devices and have the paperwork to prove it. I also received an email saying the equipment was received. TV service was cancelled August 17th - Equipment brought to UPS for return Sept 28th. So I did miss the 2

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

I have scheduled three different payments over the last few months. None of the payments went through, and after the scheduled date passes, I cannot see a record of them having ever existed.  They just disappeared. Payment was to be through my credit card.  My credit card company has no r

I signed up for the offer at $40/pm for Fiber 300ATT bundled with my existing ATT wireless account. ​ Why am I being invoiced at a $50/pm rate plus $10 for equipt rental? The invoiced/billed amount is in direct conflict with the ATT mailed offer. ​ Where can I send my payment demand letter to

It says autopay not available on this account. How do I get the autopay?  It's a $5 discount on my bill.  I used a credit card as a payment method.  Is this the problem?  Does it need to be a debit card?

I applied online but the submission never went through and it took money from my bank

My husband and I had 2 AT&T Prepaid accounts that are on AutoPay. We cancelled when we left the USA in December 2021, we found we have been paying $33.71/ month for each number since, so in total, we've paid $809.04 to date for NOT USING AT&T services!!!! We are not being allowed to log on t

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

I called at&t for new service in December. I specifically asked for internet plan that was not anything over 50.00 a month with no overage charges. The rep was quick to get me signed up under these terms. My bill would be 48.27 per month for house phone and internet. I am homelessin a shelter with l

After calling an AT&T agent, I just got set up with AT&T for the first time, and my service will start in about 2 weeks from today. However, I cannot sign up for AutoPay. I went to my account via http://att.com/autopay and went to settings, and it says this: How do I set up

What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money

I have tried to sign in to this from day one and haven’t ever been able too…

Hello,I tried to use the chat feature but was consistently kicked out of it. In both September and November 2019 we experienced two week outages of our DSL internet and have yet to receive any bill credits. Both times the internet was out for 14-15 days with no resolution until multiple technicians

ATT is the WORST, if you are thinking about switching to ATT for any service, THINK AGAIN. The agents will LIE TO YOUR FACE multiple times and then when your account is all messed up and all the prices are changed and increased, they WILL NOT HELP you. I am writing this to warn all people thinking o

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do