I have been calling into AT&T support to get my elderly Mother's account modified for hours. Her phone plan has been under her husband's account and her husband has been the account holder however he passed away 14 months ago. Clearly, in this situation going to AT&T is not on the high list

If a line in which an insurance claim was filed and then a TOBR was done, will the deductible follow the number of the claim filed (line transferred to another account) or will it remain with the original account owner?

How can I get usage records from before Jan 2021?? That's the furthest my online records go

So I recently jumped on a plan with my boyfriend, & we agreed that I would pay for my phone bill & he would pay for his, it sounds really simple & straightforward, right? Wrong. Well, now that it’s come to that day where the bill needs to get paid, he’s demanding I give him the money, wh

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

I am looking at signing up for ATT and have selected the Samsung Galaxy A51 5G for $30 billed at $1 per month (retail $499), and then I see $45 for Estimated Sales Tax. This seems high if I am only paying $30 for the phone. I have never paid sales tax on anything more than the purchase price so I am

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Check out more features on myAT&T.   How to Change your Billing Address Login and select “Go to billing & payments”. Scroll and select “Change billing & payment options”. Select “Update billing information”. Input the appropriate information and select “Save”.

Does AT&T recognize all front line healthcare workers, such as occupational, physical, respiratory, and speech therapists? I was told there was a 25% wireless discount for doctors and nurses by a representative, but they weren't sure if I qualified. As a therapist and longstanding customer, my f

Learn how you can pay your AT&T Internet, Uverse, and Mobility Bill There are a variety of options available to pay your AT&T bill: Pay with your bank account Debit/ credit card BitPay Set up payment arrangements Late payments  And more!  Ways to pay online Don't r

How do I connect to the cloud to manage my account??

A couple of months ago I was stopped by an AT&T representative at BJ's and I was told that I could get an iPhone XR for $5 a month (for 30 months), and an iPhone 8 for free if I switched to a new plan with unlimited data, talk, text. I agreed to the terms, got my plan changed from 10GB a month to Un

I signed up for the 160.00 month plan for our family of 4. Instead my bill is 273.00 a month. When talking to the sales rep i told her what i was looking for and she directed me to the s4 and s5. I was told that if we signed a 2 yr contract our phones would cost only 30 some dollars. I made sure it

Hi. I am currently back in my home country due to the coronavirus outbreak. This means that I will not be using my prepaid number for the next couple of months. I called AT&T just now to suspend my account and they said the only way to do it was by ending the AutoPay feature online which I did. The

So we had att internet. We had to cancel our service because of a move. Now when we first contacted them they helped us out and told us what our next steps were, and gave us options In Order to not cancel. We denied and they continued with our cancellation. Now, they said because we paid for the mon

I need to access call history back to 2014. How can I do this?

After international calling plan is on phone, and call without Wi-Fi is made it’s $10.00/ 24 hour period… is this correct? Are there any other extra calling fees: charged for local? Distance within country? Overseas? What is best solution for calls: The travel will be for up to 2 years. Ph

Learn how to setup paperless billing AT&T is on a mission to make a difference, including finding ways to reduce paper waste. One of those ways is to set up free paperless billing for your AT&T account. You’ll enjoy greater convenience and control managing your bill payments, as well a

I have two phones on the AT&T Unlimited Your Way Elite plan. The question I have is about mobile security plus. The first phone has an option when I manage my account addons to select AT&T Mobile Security Plus for unlimited plans, however, the second phone only has options for the $3.99 a mo