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How to upgrade trade-in promo early

Hi, I have a monthly trade-in promo credit for my iPhone. I currently have 20 more months of trade in credit left of the 36 month credit. If I were to pay off my current phone and get the new iphone, will I continue to get the remaining 20 credits applied towards future 20 statements?  To cl

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218

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How to get my number separately from an account i was on

Hey so i let my friend add me to his account. I left my phone provider and all of it. My friend has recently passed away and now i cant use my phone or can’t get verified to be on the account. How do i get my number released ? I was able to find out the bill has been racked up to 700-800$ though. I

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84

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Security breach wifi id theft unfair charges

Reembursement and or return to unaffected payment amount is requested due to unauthorized user, who  through my at&t wifi account, was able to also attain my banking and other private accunts. Due to this breach in security through this at&t internet account, my autopay for my home wif

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209

2

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ACC suspended and need to pay - not even an AT&T customer.

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

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182

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Renewal of Long distance line contract

My business contract for a long distance line expired a couple of months ago and I've tried renewing it by calling a plethora of numbers that ultimately leads to me not getting anywhere. My bill went up drastically and is almost not even worth having compared to the price we used to have on the cont

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180

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Cost for putting AT&T fiber internet on vacation hold for a month

I am interested in signing up for AT&T fiber internet. I am planning a long trip this summer and would like to be able to put this service on hold for a month. Is that possible? If so, what's the cost?

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859

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What message does your phone give you when your service has been cut off.

Hello, I am a screenwriter looking for some information. My main character is going through some hard times and I was wondering if anyone knew what one's cellphone would do if they were to try and make a call when their service has been shut off? Would it give some sort of prerecorded message? if so

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2.7K

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Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

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23K

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returning late equipment

Will I still be charge after i return my late non-returned equipment to the UPS store?

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1.1K

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at&T prepaid 12 month plan 8gb

hi, are there any taxes and fees on this plan? When i went to checkout online, there is an asterix saying the amount does not include taxes or fees.  Yes, even until the last step after entering the credit card the only taxes that appear are on the SIM card, and no fees. Also, if i go wi

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114

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How to Compare your Bills using the myAT&T app

Check out more features on myAT&T.   How to Compare your Previous Bills Login and select “Go to billing & payments”. Scroll to “Compare bills” and select “Show more”.   -ATTU-verseCare

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2.9K

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How to buy postpaid sim in USA while traveling in Student exchange program from 5 months

I will be coming to the USA under the student exchange program in the first week of Jan. I want to know how to get a postpaid sim as I will be living in a student dorm which will be allotted to me on arrival. Also, what are the usual taxes on the bills, and how to add international calling? Also, te

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594

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Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

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69K

47

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iPhone XR Trade In Credit Never Applied in Full

I came over to AT&T back in November and traded in my iPhone XR that was in great shape to AT&T for a free iPhone 13 (installment credits.) - The only thing I ever got for my trade in was $135 - What on gods green earth? I thought I signed up for the $800 trade in promo back a few months ago

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1.1K

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Selling a phone not fully paid off

Okay so I have a iphone 13 not on the next plan and I don't like it . Can I sell it and continue to make payments till paid off... And swap a sim card to a different phone without it effecting my account. Thanks basially paying as normal with a different device for the sim card I've seen people sa

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3.4K

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Canceling my service?

I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv

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132

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Looking for a Paper bill on my Prepaid connection

Hi, I bought Prepaid connection in Store on 25-Jan. am looking for a paper bill which can be used as Texas Resident to get Driver License. I tried to find an option in the app but am not able to find any. In summary, Is it possible to get a paper bill/email stating my Name and address in it ?..

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58

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Previous Years Usage

How can I get usage records from before Jan 2021?? That's the furthest my online records go

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83

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Billing Statements from 2014 till 2020?

Hello! How do I get older billing statements starting 2014 and up to 2020?

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186

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Need help with a high bill

im curious is my cell phone bill going to be high every month because I'm struggling trying to pay for this months and it's over 400 I need help please because I just got laid off from my job and collect unemployment and I can't pay the whole thing at once   [Subject edited for better exposure]

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