I decided to upgrade two phones with NEXT on Aug 16th, which worked out great and the person at the AT&T store was very helpful and told me that even if I upgrade with NEXT, I can keep my $25 off each line, which I hope is true. My question is, when will I be billed for the phones? My bill cycle sta

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

I'm enrolled in a US monthly prepaid plan.  Where can I see the details of my charge each month - including taxes and fees?  Shouldn't I receive a receipt each month I'm charged with these details? The main reason I'm asking is that my total charge amount increased this month but I have no idea why

Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

I have an ATT prepaid plan and the next due date is Aug 9. I am going to leave the US on Aug 12 and I may not need the service after that. Can I only pay for the part that I am going to use instead of the whole bill cycle?

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Hi, I have ordered new prepaid SIM card from AT&T online. But i don't want to use the SIM in my phone, so i returned the SIM to given return address without any activation. please address my concerns 1. Will i be charged any amount? 2. How can i know my returns is completed?

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.

Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096.   N

Hello,I am in a group plan of 6 members and at the end of month when my bill is generated. I see that data plan amount is not divided equally. Data plan amout is kept only on  account holder person. can this be divided among all members equally automcatically  and give us correct amount of how much

I have a 1GB data share plan for my iPhone 5S. This is the only device I own and the only device that I should be charged for. My plan details, however show another $25 charge that simply says 'tablet'. I don't own a tablet and cannot remove the device. What is this charge? Just out of curiosity, wh

I had my internet service shut off, but paid my bill and am all caught up. My account even has credit on it. But my modem is still not connecting to the internet even though the green lights are all showing appropriately, I've done a hard reset, unplugged and replugged, restarted the other device, n

I have a phone on my account that is used near Wilcox, PA. The phone calls on this line do not show up on bill for 48-72 hours after call is made. This happens even with calls made between phones on this account. Phone calls on other lines on this account show up within minutes of being made. All ot

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

I am a senior on social security and paying 47.00 for internet. Just saw ad for 10.00 internet you offer , how do I apply to get it?

This is very important and I've seen way too many conflicting answers. Do Google Voice calls show up on the phone bill or not? I've heard that it doesn't, and I've also seen that it does. I'm very anxious right now because I'm in an abusive household and I was using Google Voice to contact my therap