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Has anyone else being charged an extra $10 per month for no reason?

Since February 2016 I have been charged an extra $10 per month. I have repeatedly contacted customer service. No one can explain the mysterious charge, however, it shows up every month like clockwork. I pay what I have agreed to pay & so it adds up & results in late charges & a growing balance. This

Questions

 • AT&T Internet Account

1.5K

9

0

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Buy one get one free ripoff

Has anyone else experienced an issue like this. I bought a Samsung Galaxy Note 6 and got a Samsung Galaxy 6 free. Or that was the plan. I had to return Note 6 because of explosion hazard twice. Finally ended up with a Samsung Galaxy 7 edge and the original Galaxy 6 that should have been Free. A year

Questions

 • Wireless Billing

320

3

0

0

Trade-in value issue

So I took advantage of the iPhone 5 trade in promotion while upgrading to the new iPhone 6. My phone was in excellent condition! So I am obviously expecting $200 which is more than fair. When I received my card, I went online to pay my $237 monthly cellphone bill and the original balance of my "prom

Questions

 • Account Features

3.6K

26

0

0

COMPENSATED WITH $100 REWARD CARD AS PROMISED DURING CHAT ONLINE CONVERSATION

Contacted AT&T via chat online on 8/12 or 8/13/17 to cut back on services as bill was getting too high.  Spoke to Rep Kevin and he assisted me with saying that he could help me with offering me a promotion of $197 + taxes with keeping all the same services and throwing in 2 tablets.  At this time I

Questions

 • U-verse TV Account

200

1

0

0

AT&T Signature Propram discounts

I recently went online and added an iPad, under the "My cart" section it showed what I would be charged. Under "Your Device" it showed that the $30 activation fee was waived and under the Plan it showed that there would be an "Unlimited plan military discount" of $5.00. So, the summary was $0.00 due

Questions

 • Wireless Billing

1.7K

3

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