I have an old, 2011 or about there, Motorola Atrix HD MB886 phone. I was told by my local AT&T store that the battery cannot be replaced. I found on online and bought it. Now, I need to do some home surgery on my phone and replace the battery. Was I being misled or can this actually be done? I'm

Motorola Tundra VA76r   My husband has used Motorola Tundra for years.    He has been accustomed to a battery charge lasting about three days.  He does not use a memory card.  This new phone has to be charged every night.  I have read that sometimes the SIM connector can be a problem.  Does anyone h

Samsung galaxy s7 active. Battery just started draining really fast. Noticed after last update. All cache cleared , no apps running, all play store updates complete. Goes from 100% to 30% in 2 hrs not even on phone not being used. Using manufacture charger

This is my situation. My 1.5 yr old i777's battery won't charge. Last week, I plugged in my phone to charge overnight and woke up in the morning with a drained battery. I attempted to charge again, but wouldn't work. Performed the usual remedies of taking out the battery, waiting 30 secs, and then c

I have an ATT Samsung SM-J327A and following the last ATT security update the phone refuses to charge when it is plugged in. It is still possible to charge the phone but you must first power it off,  then connect the charging cable, confirm it begins charging and then power the phone back on.Or you

Just got my phone about 4 months ago and even after a battery change, it will still not fully charge.

Old modem (RG?) went bad (Model 3801HGV) AT&T sent a replacement which I installed and everything's fine. BUT the printed instructions say to return the old power cord with the old Wi-Fi Gateway Modem. PROBLEM: there is no old power cord. The old modem was plugged directly into a Belkin Battery Back

Battery Backup Units will NO LONGER be installed with new installations for both Residential and Business U-verse Voice customers. If you would like a Battery Backup Unit, kindly visit this site for more information on Purchase, Installation, and Setup tips. If you need assistance with your alre

My Galxy S5 was recently forced to update to KitKat 4.4.4, and ever since then, the phone's performance is noticably worse. The biggest problem is the battery life. It's been cut in half, and the phone feels warmer. "Android System" is now the top user of battery power. I've tried pulling the batter

S8 battery not lasting as long as usual in the past month or so. Help!

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Frustrated!  I have a S7 Active.  About a month ago after a system update, the battery life on the device was greatly reduced.  It maybe lasts 6 hours.  There was another system update last night, and now I get a "moisture in the charging port error.  The phone was nowhere near any moisture, not is

If you just updated to iOS 11 and noticed that your battery life is no longer as good as it used to be, there are a few things you can do to make sure your phone makes it through the day. It may take a few days for your iPhone to optimize itself to get used to your day to day life. Use your iPho

Congrats on your new smart device purchase! The one thing about new toys is trying to figure out how to use them. We have you covered with great guides, and videos, that will help you learn how to:   Connect to Wi-Fi Set up Wi-Fi Calling (compatible devices only) Set up security on your device Adju

I have an unrooted LG G3 with whatever Android version that AT&T currently supports. A few days ago I noticed that the battery life was getting worse (I'd get like 6 hours out of normal use, i.e. full day use). I also noticed that under tha battery usage details, mdsnsd is one of the top offenders (

Starting right after the 4.4.4 update, now when I check email in the default Email app (Exchange email from work) the body of the emails are all blank. I must click on "Load more details" button to see the messages. I have my Gmail account going into the same default Email app but it works fine. Whe

I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either

Welcome to the Mobile Troubleshooting Hub! A One Stop Shop For Your Troubleshooting Needs!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below!&nb

If my battery falls under 40% i can't play pokemon go. I have a Samsung galaxy prime and its 2 years old. The battery runs down quickly. It'll say I have 8 hours but ends up only 3 hours.

With phones getting more powerful and becoming part of our day to day activities, battery life conversation is necessary to make sure the phone makes it through the entire day. One of the worst things that can happen is having a dead phone when you need it most. Find out different things you ca