Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (63)

Relevance

Accepted Solution

Official Solution

Closed

What do the lights on my Digital Life Controller mean?

See response for additional details.

Questions

 • Device Troubleshooting

10.5K

1

0

0

Accepted Solution

Official Solution

Questions about your Digital Life Controller (DLC)?

You have received an alert regarding your DLC.  Have no fear, Solution Center is here!  All you need is your Digital Life App.   From the App Menu, select Solution Center --> My Devices --> Digital Life Controller   Then choose the best solution that fits your need: How do I use Learn more about He

Questions

 • Troubleshoot

10.9K

2

0

Accepted Solution

Official Solution

Galaxy S7 will not charge after the latest update

Since the last update my phone no longer charges. I have tried multiple wires and chargers. It will charge only on a fast charger and then only very slowly and only if I am not using it. The battery life is down to about 6 hours and even less if I use it for anything. When it is plugged in and I am

Questions

 • Samsung

481

1

0

0

Accepted Solution

Official Solution

S7 Active Battery, Moisture in charging port problems

Frustrated!  I have a S7 Active.  About a month ago after a system update, the battery life on the device was greatly reduced.  It maybe lasts 6 hours.  There was another system update last night, and now I get a "moisture in the charging port error.  The phone was nowhere near any moisture, not is

Questions

 • Android

561

6

0

0

Accepted Solution

Official Solution

power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Questions

 • AT&T Phone Features

1.5K

1

0

0

Accepted Solution

Official Solution

Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

 • Other Phones & Devices

10.9K

8

0

0

Accepted Solution

Official Solution

Battery power effecting apps

If my battery falls under 40% i can't play pokemon go. I have a Samsung galaxy prime and its 2 years old. The battery runs down quickly. It'll say I have 8 hours but ends up only 3 hours.

Questions

 • Samsung

220

1

0

0

Accepted Solution

Official Solution

Recent Changes Regarding Battery Backup

Battery Backup Units will NO LONGER be installed with new installations for both Residential and Business U-verse Voice customers. If you would like a Battery Backup Unit, kindly visit this site for more information on Purchase, Installation, and Setup tips. If you need assistance with your alre

Questions

 • AT&T Phone Features

5.9K

26

0

0

Accepted Solution

Official Solution

Battery Saving tips on Android

With phones getting more powerful and becoming part of our day to day activities, battery life conversation is necessary to make sure the phone makes it through the entire day. One of the worst things that can happen is having a dead phone when you need it most. Find out different things you ca

Questions

 • Android

6.4K

5

0

0

Accepted Solution

Official Solution

What is mdnsd and why is it killing my battery?

I have an unrooted LG G3 with whatever Android version that AT&T currently supports. A few days ago I noticed that the battery life was getting worse (I'd get like 6 hours out of normal use, i.e. full day use). I also noticed that under tha battery usage details, mdsnsd is one of the top offenders (

Questions

 • Android

89.2K

25

0

0

Accepted Solution

Official Solution

I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

Questions

 • Phone & Device Upgrades

7.6K

1

0

0

Accepted Solution

Official Solution

AT&T UVerse monopoly

I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either

Questions

 • AT&T Internet Installation

5.2K

13

0

0

Accepted Solution

Official Solution

Do I need the uverse battery?

My uverse battery thing keeps beeping.  I read that I would need to get a new battery, but I'm wondering if it's possible to just go without the battery somehow.  All it does is keep power for calls, i.e. to 911, if the power goes out, right?  My cordless phone doesn't work when the power goes out,

Questions

 • U-verse TV Equipment

6.2K

6

0

0

Accepted Solution

Official Solution

Note 3 & 4.4.4 Email Issue, amd Battery Drain

Starting right after the 4.4.4 update, now when I check email in the default Email app (Exchange email from work) the body of the emails are all blank. I must click on "Load more details" button to see the messages. I have my Gmail account going into the same default Email app but it works fine. Whe

Questions

 • Samsung

3.6K

6

0

0

Accepted Solution

Official Solution

Return Battery Backup with Old Bad RG?

Old modem (RG?) went bad (Model 3801HGV) AT&T sent a replacement which I installed and everything's fine. BUT the printed instructions say to return the old power cord with the old Wi-Fi Gateway Modem. PROBLEM: there is no old power cord. The old modem was plugged directly into a Belkin Battery Back

Questions

 • U-verse TV Equipment

1.1K

1

0

0

Accepted Solution

Official Solution

S8 battery usage

S8 battery not lasting as long as usual in the past month or so. Help!

Questions

 • Samsung

219

1

0

0

Accepted Solution

Official Solution

Battery Saving tips on iOS11

If you just updated to iOS 11 and noticed that your battery life is no longer as good as it used to be, there are a few things you can do to make sure your phone makes it through the day. It may take a few days for your iPhone to optimize itself to get used to your day to day life. Use your iPho

Questions

 • Apple

6K

3

Accepted Solution

Official Solution

Battery life after 4.4.4 update

My Galxy S5 was recently forced to update to KitKat 4.4.4, and ever since then, the phone's performance is noticably worse. The biggest problem is the battery life. It's been cut in half, and the phone feels warmer. "Android System" is now the top user of battery power. I've tried pulling the batter

Questions

 • Android

1.7K

8

0

0

Accepted Solution

Official Solution

Mobile Troubleshooting - Solutions & Tips to Resolve Signal, Messaging Issues & More

Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some

Questions

 • Network Coverage

82.7K

30

0

Accepted Solution

Samsung S4 Battery Drain

Just got my phone about 4 months ago and even after a battery change, it will still not fully charge.

Questions

 • Samsung

5.7K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.