Have got a question we recived a rewards card and and used it to renew my IOLO System Mechanic Utilitys subscribtion about 3 weeks ago and found out they took the rewards money but canceled my system mechanic services invalidated my licence key and banned me from site after inquiring about rewards c

I left US for a year and plan to come back in July 2015. I have an account that just expired on 10/13/2014, which I did not realized until today (6 days apart). I thought it would expire at the end of Oct and I did plan to refill the balance at the end of Oct... Now I feel very frustrated because I

Family members want to use the account balance in one (or two) prepaid phones into another and then close those accounts.  Any way to do this or is the money attached to the original phone numbers/accounts and no way to move that money paid to AT&T?  All the phone accounts are prepaid/Go phones.  Tw

Hello,Recently i purchased an Iphone 6s plus form ebay. After recieving it i tried to unlock it. Unfortunatly I was not able to because of some due payments. What can I do?Thanks

Has anyone else had this problem? I just got my gophone and I put $30 on it from a refill card. My balance shows zero. I contacted customer service 3 times and was told (each time) not to worry about it, it's not a problem. Wait for the next billing cycle. I have a feeling it may be a problem. How d

If I change from paying .$.10 a minute for my pay as you go plan, to the $30 a month plan, will the $25 balance on my current acct   be transferred to pay for the new plan?

I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

I still owe 400$ on my iPhone 6. How can I pay it off early?

How oftend o I have to refil my go phone prepaid to keep my number?

Will Autopay charge my credit/debit card if I have a $0 payment due? If not, then if I have a balance in the account equal to my plan cost because I overpaid during a previous billing cycle, will I still get the $5 benefit available to those who enroll in Autopay?

Hello!I am using a prepaid plan with payment of $45 monthly.I accidentally put $10 in my account balance. Is there a way to use this towards my monthly payment?Does it get applied to my renewal of monthly payment without me having to refill manually/automatically? Thank you!

1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or more expire in 1 year. If I charge USD 100 into my GoPhone account, will I still be able to use the $100 balance to pay for a $45/month unlimited data p

I have   AT&T unlimited call/data prepaid plan (auto-pay), and can make regular calls, including calling my own number to get messages.  But  if I press and hold "1" to get messages, I get only "Your balance is too low for this call". The call history afterward shows that it called my  cell number,

Hi,   I wanted to transfer the balance from my acnt to my frds prepaid/postpaid acnt. Could you let me know how to do it. Bst Rgds,Vinay

I recently cancelled my service and traded my phone in and got a $300 credit on my account. I was hoping to use that credit to pay off some of the remaining installments and I’ll pay the difference out of pocket. I’m unsure on how to go about doing this

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

I'm confused about expiration dates for my prepaid phone account. I have the $40 monthly plan, which expires 7/21/14 (tomorrow!), but I also have an account balance, which expires 10/12/14. I'm currently out of the country, and will be back briefly at the end of August (leaving again on the 27th), s

If I switch my gophone to Consumer Cellular will I lose my gophone balance or can it be transferredto new Consumer Celluar account?  AT&T  owns? Consumer Cellular right?

I plan to pay off the installment balance on several of my phones, I don't see a link on AT&T for checking my installment balance and a  method of paying the balance. Is there a link available to do this? Thank you. Tom

I had a GoPhone plan with auto-refill from my Credit Card.Last month my card expired and I didn't get any notification from At&t about that.Instead, It took my balance with more than $200!How can I get my money back?