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Montlhy billing increase by $10.49

Jul 13, 2018: I called 800-331-0500 today to inquire about the monthly billing increase of $10.49. I was told that it was due to the tax increase in the PA area. I asked him to compare the tax between last and current statement since that difference doesn't add up to the $10 increase (talk about tax

Questions

 • Wireless Account

2.6K

8

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Accepted Solution

Official Solution

Unlock device: not getting confirmation email

Hi,I am trying to unlock my iphone but not getting confirmation email. I tried two times. Any help will be appreciated.

Questions

 • Apple

840

4

0

0

Debt Collections on my credit report from DirectTV/ATT Internet!

I had an ATT/Direct TV Combo account 3yrs ago and canceled it due to a bad service area. Nothing wrong otherwise. I was told at the time of cancelation all I needed to do was turn in my equipment and there would be no additional charges due to the inconvenience. Fast forward 1yr, a debt collector wa

Questions

 • AT&T Internet Account

109

0

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0

Extreme wait times with HANG-UPS from ATT reps!,Bill Credits for Porting Line Never Granted

*** Please advice on Next Steps I can take as a consumer.***Back in November I ported my numbers on two lines over from Verizon Wireless and bought two phones on the ATT Next program and was told by the representative that I would be receiving a $150 credit per line ported over as a new customer inc

Questions

 • Wireless Account

145

1

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Joined at&t yesterday and its already NOT WORKING.

Got my at&t  u-verse hooked up yesterday. I was super excited to go onto On Demand had catch up on my favourite shows that I have been missing for the past few weeks. I checked Once Upon A Time...episode one didnt working and nither did episode two. Thought it was just that series. I checked Gotham.

Questions

 • U-verse TV Account

1.2K

4

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Slow Speeds on 1GB Fiber Connection/Poor resolution

Installed in San Diego yesterday 1-26-18Tech was awesome, but it was late on Friday evening and I wanted him to get home, even though I requested an entire day off from work. Installed with speed less than 300Mb and told him I would call into TS. Confirmed by tech right off the modem and in his word

Questions

 • AT&T Fiber Equipment

602

2

0

0

Not Sure What to Do....

So I was excited to learn that U-verse was in my area when I called them last Monday, Dec. 29 because our DSL service was going out more often and for longer periods of time and we needed a fix.   So we made the appointment for U-verse to be installed at our house on Friday, Jan. 2.  The technician

Questions

 • AT&T Internet Installation

307

0

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Trying To Get My Phone. Ordered on the 15th of Last Month

OK....  I'm getting sick of this.  My wife and I have been trying to switch to AT&T after being Sprint customers for 10 years.  Everytime I check the status, it says "processing".  Everytime I talk to support, they say our AT&T phones will be shipped next business day.  That's been twice now, still

Questions

 • Wireless Account

71

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