
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
What neighborhoods is GigaPower going to be in in Raleigh, NC [Subject edited for better exposure]
Questions
•
AT&T Fiber Ordering
Accepted Solution
Official Solution
Hi, one thing up front: I am not an AT&T customer currently, I have two questions. A) Your computers state that my address can only get up to 18Mbps internet service. Is that truely a hard limit, and is it because I live in a condo (Heatherwood Condo Association, Ann Arbor, MI) where there are mu
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
U-verse Channel Lineup Are you wondering what channels are offered in your area? You can check the U-verse Lineup here and compare packages! Just enter you zip code! At this time, the AT&T Community Forums Team does not have information if or wh
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Why is GigaPower not available at my house, but the "less affluent" areas in Raleigh have VDSL upgraded to fiber?
Questions
•
AT&T Fiber Ordering
Accepted Solution
Official Solution
My street adress has no service, but the rd behind my house has service, is there a way I can get internet service?
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
I can see by your coverage map that Fiber Internet is offered about 10-12 houses from me, yet I cannot get it. I am desperate to terminate my Comcast service due to many issues of them being extremely "shady" with their ethics and billing discrepancies. That is the nicest way I can put it! What w
Questions
•
AT&T Fiber Ordering
Accepted Solution
Official Solution
Closed
Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w
Questions
•
AT&T Fiber Ordering
Hi. Why is it that I had Uverse at my current address until about 2010 and now that I may want it again, it know longer serves my address? Please advise.
Questions
•
Watching U-verse TV
I need help in removing the U-Verse availability from our address so that i can get fixed wireless internet. Uverse speeds here are only 768 kb/s while fixed wireless starts at 10 mb/s. I can't get a fixed wireless site survey sent here until the u-verse availability is removed. Please help! Thanks
Questions
•
AT&T Internet Plans
We live in a community that was developed in 2008 and surrounding communites have UVerse Services. The furthest point of our community is .6 miles to the neighboring community. My point is I'm certain the commuinty is prepared for higher speed services by develpoment requirments. Services should
Questions
•
AT&T Internet Features
We just moved in to a brand new house. We searched our address on uverse.com to see if it was available to us and unfortunately it wasn't. I started asking my new neighbors who they use for phone/internet/tv service and everyone said Uverse. So I went back to uverse.com and sure enough
Questions
•
U-verse TV Account
The neighbors in my apartment complex have Uverse, but I called to get service today and was told it is not available... If it is wired to my neighbor's apartment, shouldnt I be able to receive it as well?
Questions
•
AT&T Fiber Ordering
Dear AT&T , I live in a rather large comunity that has no acces to uverse or dsl service, I have been told years buy local techs thats its comming but that comming never comes. Cell service is not mutch better, 1 bar if your lucky. The only thing you can get from att is a POTS line
Questions
•
AT&T Internet Installation
I've talked to the Fixed Wireless internet 3 times over the last 1.5 months. They cannot send a tech here to set up my internet because Uverse is available here at 768 KBS. I'm staring at an ATT tower out the window i can actually see another one off in the distance. This is absurd and i believe we
Questions
•
AT&T Internet Plans
I am a former AT&T DSL customer that was lied into thinking uverse was coming when I cancelled my DSL. Here I am on satellite internet now with not being able to return to DSL. My neighbors need uverse as they had to cencel their DSL due to the service getting worse. My road needs Uverse and I am
Questions
•
AT&T Internet Features
So here is my question. My home is in an area with legacy DSL, no Uverse service at my address. I am about 3 miles from the cabinet so I get about 1.2mbps download speed. I am also in a CAFII census block where AT&T took government money to improve services. Fixed wireless is now "available" in
Questions
•
AT&T Internet Installation
I'm planning to move to a city in Florida where there are 3 options for high speed internet. One of them has wide availability but is slower and more expensive than AT&T fiber, another has very limited availability, and then there's AT&T fiber... The only reason I even know it's available is becau
Questions
•
AT&T Internet Plans
I want to ask whoever does the channel lineup to please offer MAV TV. They took the Speed channel away and never replaced it with anything. ATT has bought out DIRECTV, which does offer MAV TV, so please make it available to your Uverse users so we can get back to car racing and not just restoratio
Questions
•
Watching U-verse TV
Bringing The Internet To You! Internet needs to be everywhere. AT&T is working on it with AT&T Fixed Wireless. It's a technology that uses the LTE network to bring internet to you. It is not available everywhere but we're working on it. Interested? Check To See If You Can G
Questions
•
AT&T Internet Plans
OK, So I tried to get U verse about 2 months ago and my address came up as not serviceable but to keep checking back because they are expanding their service area out my way s, so I became a constant caller and finally i got the info that I am now on the map but my address has still not been update
Questions
•
U-verse TV Account