I’m AT&T employee since June. I upgraded my plan along with requesting the discount we are entitled to (50% off wireless plan) and since then I’ve been billed full price every month (so my bill has increased) AND the payment is being taken automatically. Ive called at least 8 times since June

Many of us get paid once every two weeksNot on the first,Not on the first and the fifteenthI get paid Every second thursday at 6pm eastern time. PeriodPlease set up 26 payments a year at half the monthly rate.This would be 13 months a year, each yearThis will give you an extra months payment a year

I am not sure why not and I have no service now. My husband bought the card and it credited to the account . It shows a 0 balance due on my account on line, BUT it also says make a payment!!

Good morning,I use auto pay option but the day before my prepaid plan was to renew I changed to a different plan. I was charged the new amount ($40 for $50 plan) then I was also charged the rate for my old plan ($30 for the $35 plan). My question is:A) how can I get a refund on that $30 that was inc

Before I start, I have looked everywhere. I viewed the sample interactive bill but mine is a little different because it doesn't display all of the same information that theirs does; it seems to be lacking some information, like my billing cycle.   I'm having trouble finding out when my

I have an AT&T prepaid account setup on auto-draft. Since the beginning of the year, my bill was due on the 26th of the month, so I planned around that date. However, for the past 3 months, the date has moved back to the 25th, 24th, and now the 23rd. I feel like AT&T is trying to cheat me out of the

So when selecting auto pay: “new debit/credit card” the verbiage AT&T uses is confusing. So my bill is due at the end of the month...actually it’s due on the 26th...but when selecting auto pay, the verbiage states “we will bill your credit card 8 days after the 26th of the month.”... so is this afte

I was sold and Auto pay prepaid sim when I visited the US as a tourist and now need to cancel this sim how can I go about this online as I do not have a 4 digit pin and do not want to sit on the line to a call-center for over 10 mins already as its costing me a fortune calling from my country? PLEAS

I have signed up for Auto Pay on our home phone.  However, I noticed that we don't get notified when it will go through and when I found out later, it went through 2 weeks ahead of when the bill is due.  How can I get the date changed to when we want it to go through our bank?

I have had UVerse internet for a while.  Currently have a past due balance as well as a current bill and was NOT enrolled in Auto Pay.  Decided to add UVerse TV to the mix tonight, and was prompted to put in a cc# for Auto Pay enrollment. Is this going to affect my current bill - will the amount I c

Coming from Tmobile carrier unlocked galaxy S9 to AT&T $65 unlimited plan ($45 with auto pay). Lots of questions but want to be fully informed and feel many people can benefit from these answers! Please note these questions are specific to working with an unlocked tmobile device.-Will the following

My wife got her 3-month prepaid card on March and we plan to leave the country on JUN. On Jun 11th, we received a text message saying the plan renews without a hitch and next payment day is July 11th. Isn't supposed to end in June?? why it renewed and prepaid card has a payment due?? Anyway, I paid

Hello, I just signed up for the new unlimited plus plan, and I wanted to take advantage of the auto pay discount, but I have a question about auto pay. My family shares an AT&T account, and everyone pays their own portion of the bill using their own payment method. What I'm hoping to do is to have e

Hi, just a heads up, the customer service in regards to this is extremely uneducated. I have had great customer service reps on the phone before but today took the cake. I got charged twice in August. Called Customer Service to confirm and explain and your customer service is extremely uneducated in