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Cannot pick up online order in-store without card device was ordered on?

Hi, so my dad bought me a new phone online. I'm an authorized user on his account. From what I understand, I just need a government ID when I walk into the store to get the device. But, they also told me I need to bring the actual card he ordered the device on? But, like, this isn't stated on the or

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Unauthorized User

For the last two days, someone was able to add an authorize user to my account.  Two different names.  First day, they upgraded 3 Iphones to my account, and then the second day, two upgrades for Iphones. The first day, I tried to get ATT to give me access to who or what store the phones were purchas

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Authorized User in store pickup

Can an authorized user pick up an added line device when selecting in store pick up or can they only pickup their own upgrade line?

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