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Can't unlock device

Hey, I don't know if I'm in the right department/forum. But I was told to message AttMobilityCare if you are not in that department than I apologize, I'm new to this forum, I also don't know how to send a message to them so I'm hoping AttMobilityCare replies to this. My issue is that I was on a fami

Questions

154

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Coudlnt get credit for iphone6S trade in with iphone7

Hello Dear, I am looking for Luisa R. to handle this case as its related to previous case.  1.  I am not able to get credit of $600 for returned iPhone 6S for trading in iphone7 program. 2. Previously at&t couldn't located my returned phone, but with the help of LuisaR Social Media Specialist, at&t

Questions

133

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At&t Next Trade-In

Hello! @ATTMobilityCare  I went to USPS to send my old phone this morning. I got a receipt from USPS with a different tracking number from the one found on return label. I was able to track the tracking number that was given to me at the post office however, I was not able to track my package with t

Questions

317

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iphone in contract and unpaid bill

sir my question i bought iphone one person this iphone in contract and unpaid bill its unlocked solution step by step pls help me

Questions

863

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AT&T - Netgear Nighthawk M1 redirects my pre-paid at&t sims to an unnecessary Free Msg:

I would like to solve my AT&T pre-paid service problem, but it appears none of the AT&T representative have a solution. I have a Netgear Nighthawk, as well as a physical pre-paid sims card, with the unlimited data plan. However, after configuring the Nighthawk's settings to connect to the AT&T netwo

Questions

1.7K

2

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iPhone 6 Device Unlock Error - AT&T says IMEI number doesn't match a compatible device

I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. This is the error message that I have been getting 3 times in a row: "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the AT

Questions

1.2K

4

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Work service EVER!!!

Dear ATT -  A few weeks ago I set up a service move date to have my cable and internet moved from an apartment i was living in to an apartment i was planning on moving to.  This move date was May 12. On april 30 my service got disconnected in my apartment for no reason.  When a service tech came out

Questions

118

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Issues with Phone Unlock as a Non-AT&T customer

I put through a device unlock request as non-AT&T customer. Experiencing difficulties. Please assist. I have logged a request (case ID CM20160118_110723951) and response from AT&T is as below. "We cannot complete your request for one of the following reasons:AT&T provides unlock codes for current or

Questions

640

5

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unlock device portal not working

I am a non ATT user. I bought iPhone xs max from bestbuy and found out from apple support that it is locked to ATT carrier. Now I need to unlock this device so that I can use it any part of this world.I am trying to use unlock device port , after submitting the form gives network error issue. kindly

Questions

182

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Closed

Unlock request approved but no unlock code

I sent a request for an unlock code for my Microsoft Lumia 640, I received an email indicating that my request has been approved but the code section in the email is blank. Could someone please help me obtain the code? Thanks

Questions

327

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How do I contact ATTMobilityCare?

Whenever I try to contact @ATTMobilityCare it doesnt allow me to do so! I need help with an issue and cant seem to reach support where ever I go! Please help me!

Questions

215

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