
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
My phone was placed on black list in error. It has been 10 days, 26 different people, over 15 hours on phone and over 12 hours on chat in AT&T website, and still no resolution. AT&T mangers, customer service agent and even lost device department employees along with Asurion, the insurance provider h
Questions
•
Wireless Account
So I finally got my replacement wireless stb. An isb7105 + a vap2500 that replaced my vip2500+ven501. But the "new" stb 7105 keeps getting multiple a network settings has changed restart system messsages. Every day. How do I fix this? Do I need another replacement stb? Does the new wap need to be
Questions
•
Watching U-verse TV
According to discussion here, I should have been getting a bundle discount on internet for later adding TV for the past year, but have not been getting this discount. How do I go about getting back a year of overcharges? I added TV separately from internet without modifying internet pric
Questions
•
U-verse TV Account