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I get the following error when trying to login into my att thanks account Code: 401 - ID customer profile -1000 - no account found. I have tried everything here: https://forums.att.com/t5/Account-Features/Att-thanks-error-401/m-p/6015041#M41882 (which does not really provide a soluti
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.