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Spouse and son both use iphones under my account. Spouse = 6s Son = 13 I wish to buy a new iphone 14 for Son and pass his 13 to Spouse. Sim cards between 6s and 13 are the hurdle afaik. What is the most efficient way of doing this? (I'll be paying in full for the new iphone 14 - so i don
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Wireless Account
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My phone had a dead battery and it was stolen. I tried to find my mobile or device and my phone wouldn't show. Tried Android find something. Can not access Google accounts with out phone. Google timeline says no activity. This has happened before but was able to see the last location of the phones g
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Android
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I am a fireman and recently switched to AT&T from T-mobile. Our county emergency dispatch center sends out alerts to first responders with details about the emergency from an email address that are then received as a text message on our phones. Since I have switched to at&t I no longer recei
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Apple
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Is NHL HD one of the channels included in the Sports Package?
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Watching U-verse TV
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Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?
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Account Features
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I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft
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Samsung
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I was away for the weekend and set up international day pass for 3 days...I'm still being billed...How do I remove it
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Device Features
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Closed
Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an
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AT&T Fiber Installation
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I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card
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Apple
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Hello where can I find my Billing Account Number?
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Wireless Account
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This is a problem that AT&T should address immediately. Updating macOS to the newly released Big Sur has rendered AT&T Internet Security Suite incompatible. The main issue is that AT&T is not offering version 4.10 which is available and that McAfee states as the fixed/compatible secur
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AT&T Internet Security
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Who is eligible for active armour FREE?
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Account Features
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I just received a potential spam text from the number 11112021, promoting a Mother's Day deal. I am unsure if this is real, and it provides a link in the message that seems it could be, but I refuse to click on the link in case it's not. The text reads; "Hi, it's AT&T. This Mother's Day, say
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Data & Messaging Features, Internet Tethering
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I am trying to connect my Pixel 4 (G020I) to the ATT network via eSIM... However, when I put my IMEI number into the ATT BYOD system, it says "Your device is not compatible with the AT&T network." despite it being listed on the compatible devices list. Is this a glitch in the system, or should
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Android
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I've been reading the forum questions and want to be sure that when I cancel my att internet, my primary account AND sub account email will still be available. If yes, will they all be available now from currently.com? Finally, are they still under some kind of Primary / Sub account str
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AT&T Internet Security
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Hello I switched my SIM card from my iPhone 12pro max to iPhone X and now when I put the SIM card back on my iPhone 12 it’s not working (cellular network or calling), how do I fix it ?? thank you
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Apple
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I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
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Android
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I previously worked for AT&T corporate and Cellular World and authorized dealer. They are unable to process my ATTUID. What is the issue? From my understanding, once you are assigned an ATTUID, and ever need it again with the company or affiliated companies, you only get one in a life time. How
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Community lounge
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Earlier I got a text from 410-200-500 saying FRM:Dana Olson MSG:Get allowance to advertise for our company. Reply with YES if interested Not thinking about the consequences I replied and after realizing what I did I blocked the number and reported them to the FTC, I’m not sure what to do next?
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Data & Messaging Features, Internet Tethering
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My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n
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Samsung