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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

134

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Terminate the phone plan and get the refund

Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th

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600

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I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

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708

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How do I pay the monthly balance for my installment plan online?

How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.

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5.2K

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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46

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Billing clarification/ Information

So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.

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113

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Att Protection (Edited as per community guidelines). -

We went to upgrade to Iphone15 and it will be shipped - We went to a store to see what was in stock and since there was no phones in stock, we agreed to have them place the order.  The (Edited as per community guidelines) Automatically included us in protection advantage for 1.   What a (Edited as p

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79

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Upgrade Sharing details

If anyone can help, I would greatly appreciate it. Currently we have a family plan with 2 smartphone lines and 2 non-smartphone lines. I would like to use an upgrade, that is available on one of the non-smartphone lines, for my smartphone line to purchase an iphone 6 plus at the "discounted" price. 

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12.6K

7

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How is AT&T preparing for Hurricane Patricia?

AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.

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2K

3

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Device unlock portal "Oops! Looks like we're having network difficulties. Try again later."

I am an employee for a major U.S. airline carrier.  Front line employees were issued a Nokia 1520 to use as a POP (Point of Purchase) device to ring up customers' orders during inflight.  However, the company retired the Nokia and we all received iPhones to use as our new POP device.  The airline of

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2.3K

11

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Will AT&T match WingAlpha price and family plan?

I am looking at taking my family plan to WingAlpha - they offer an unlimited data plan with 15gb hotspot each month for $50 per user. Is ATT able to match this? If not, we will switch.

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116

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I'm missing my $200 reward

I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?

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134

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

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594

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

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421

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Blocking a specific number

Can I block a number from my daughter's phone without her knowing or not needing her actual phone

Questions

99

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I just started a new service with ATT and having issues with shipment/payment

On Friday 2/25/23 I placed a order for 2 s23s I paid the sales tax and deposit of the phones, only one of them shipped today, and it says payment failed for the other phone when I’ve already paid. I’ve called multiple times but can’t get a forward answer, thank you .

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61

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Vehicle data plan and 2FA

I have a vehicle data plan only and vehicle doesn't receive 2FA text message for login. What's the alternative if vehicle plan is the only number on the account?

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137

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Delete iMessage from phone log

Is there a way to permanently delete iMessages from my account? Not just my phone

Questions

382

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

231

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Nightmare on El Camino Real

I walked into an AT&T store asking for help and, in my work clothes and did not look completely presentable the employees at the AT&T store did not help me, I asked for help with my service being suspended one of the young men there This day I still don’t know his name, asked me if I paid my

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157

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