Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

My mom says she signs into att app and she’s not the account holder and she told me she can read mine and my boyfriends messages word for word is this possible and if so then how? I’m 20 years old and it’s invading my privacy.

I just received a potential spam text from the number 11112021, promoting a Mother's Day deal. I am unsure if this is real, and it provides a link in the message that seems it could be, but I refuse to click on the link in case it's not. The text reads; "Hi, it's AT&T. This Mother's Day, say

We went to upgrade to Iphone15 and it will be shipped - We went to a store to see what was in stock and since there was no phones in stock, we agreed to have them place the order.  The (Edited as per community guidelines) Automatically included us in protection advantage for 1.   What a (Edited as p

My phone had a dead battery and it was stolen. I tried to find my mobile or device and my phone wouldn't show. Tried Android find something. Can not access Google accounts with out phone. Google timeline says no activity. This has happened before but was able to see the last location of the phones g

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

I am unable to switch my Applewatch to my new att cellular plan. I was told I store with the purchase I would have no problems. I have been trying to recconnect for over a month with no help. I have worked in store, with protec, and with Apple. None have been able to help me. Everyone keeps sending

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

So you’ve decided to join the AT&T family! Did you have questions regarding the credit check requirement? You will find some helpful information below: Credit Evaluation:  AT&T requires a credit check when ordering new products (Wireless lines, U-verse TV, Internet and Phone).

i preordered the iPhone 15 Pro Max on the 15, said it would be delivered the 22nd. It’s the 22nd and it still hasn’t even shipped and it says it’s gonna ship the 21st still??? when will it update??? when will i receive the product??

I am trying to connect my Pixel 4 (G020I) to the ATT network via eSIM... However, when I put my IMEI number into the ATT BYOD system, it says "Your device is not compatible with the AT&T network." despite it being listed on the compatible devices list. Is this a glitch in the system, or should

I have seen several related posts to this but it seems for most people these issues occurred immediately upon installation. For me I had faster/higher performance gaming quality for a year and a half, both on WiFi and with a direct Ethernet connection to the gateway.  But over the past few wee

New user with AT&T Home Phone Service. Where is the service page to manage home phone call blocking? I get a LOT of spam callers using the caller ID, "Unavailable" and I would like to block them all. Note that this is NOT the same as "NO CALLER ID" which can be blocked automatically with a code

Every day that I check my email on my iPhone, i get a message that I need to enter my password for my SBC global.net account. I do that, and it works for the rest of the day, but by the next day, I get the same message… No password in my system. I reset it again, daily. For weeks. Finally it told me

Heard an ad on the radio that for households receiving SSI benefits, they could get internet for $10/mo...I have 2 daughters receiving SSI and one is homeschooled, how can I take advantage of the program?

I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur

I’m wonder I check the availability of fiber WiFi and it says it wasn’t available but shouldn’t it be available if I have a at&t store 2 miles from me and why does it say at&t tv is only available but not internet.

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub