Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (12)

Relevance

Accepted Solution

Official Solution

At&T Thanks app isn't working at all

I've had my phone (iPhone 8 plus) for a little under four months and even recently upgraded my plan. Ever since I've downloaded the app it just won't work. It keeps saying I need an internet connection even though I have one. I've even tried switching between wifi and cellular connection and deletin

Questions

118

1

0

0

Accepted Solution

Official Solution

AT&T THANKS ®

Hello Community!   Happy Spring!  I have been with AT&T for over a decade now, and have always been proud of our network, products, and the customer service we are able to provide.  But what about rewarding our loyal customers?  How are we continuing to expand how we say “T

Questions

75.8K

56

0

ATT Thanks app not working

It won't let me log in on the app and i have to log in on the computer. Welp when i do this it won't let me it won't let me redeem any of the gits. This is beyond frustrating i tried live chat and then calling and i got the run around for an hour without any resolution.

Questions

127

1

0

0

I keep getting redirect errors when trying to use AT&T Thanks

I was trying to get some movie tickets for Ticket Twosdays and I can't get in.  I click the link and get this message: ERR_TOO_MANY_REDIRECTS.  I have tried this on 4 different browsers on 3 different devices and still get the error.  I tried to use the app on my iphone, but I can't even log in to t

Questions

209

1

0

0

AT&T Thanks App has never let me login

I have tried for three weeks to login to the ATT Thanks app.  I have been getting:Uh oh.  A errorhas ocurred.  Please check back later.Now I get the same, but with the addition of :Code: 401 - ID: SVC0001 - A service error has occurred.  Error code is 1%.Since I have never been allowed to login to t

Questions

9.4K

16

0

ATT Thanks Ticket Tuesday

This hasn’t been working for weeks and always seems to be a different issue - with no response or resolution i can choose the movie and choose the time and then I get “uh oh, an error has occurred please check back later”

Questions

143

0

0

0

Ticket Tuesdays via Fandango Won't Work--keeps changing the day

I haven't been able to purchase tickets in a long time. When I select a movie at any theater, at any future time on a Tuesday, and redirects to Fandango.com, it tells me:   Sorry, to qualify you must purchase tickets for a Tuesday movie showing."   And at the top it says the date list

Questions

596

3

0

ATT Thanks App does not work

I keep getting an error message after the authentication process that says , "uh oh, an error has occured. Please try again later."

Questions

1.9K

0

0

0

AT&T THANKS app login fail

I have tried numerous times to login to the AT&T THANKS app but it always comes back with "Uh oh. An error has occurred. Please check back later." I tried at different times. I tried on wifi or on the phone's data. I tried uninstalling and reinstalling the app. I reset my phone. None of this has wor

Questions

9K

11

Panera gift card “claimed” in my history yet won’t show up

So I claimed my Panera gift card according to my history however I haven’t received an email or anything. How can I access my gift card? It clearly says on my history “$5 Panera gift card claimed” however when I attempt to click on the offer now it says “sorry, all gifts have been claimed”

Questions

78

1

0

0

Ticket Tuesdays is a scam

I pay a lot of money, and little perks included in my plan is something I look forward to. You guys offer movie tickets for Friday's buy one get one free, in the AT&T thanks app. Good deal.... If it were true. Everytime I try to do it, I select a theater, and movie and have a Tuesday picked. And whe

Questions

131

3

0

0

AT&T Thanks has free READLY magazine subscriptions

Choose from over a thousand magazines to read instantly on your tablet and/or smartphone.   Looks like it's for all accounts but the sub length varies per type (blue benefits: 6 months; gold: 12 months; platinum: 18 months.).    As a valued AT&T customer, you can: Enj

Questions

4.2K

4

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.