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At&T Thanks app isn't working at all

I've had my phone (iPhone 8 plus) for a little under four months and even recently upgraded my plan. Ever since I've downloaded the app it just won't work. It keeps saying I need an internet connection even though I have one. I've even tried switching between wifi and cellular connection and deletin

Questions

 • Account Features

111

1

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Accepted Solution

Official Solution

AT&T THANKS ®

Hello Community!   Happy Spring!  I have been with AT&T for over a decade now, and have always been proud of our network, products, and the customer service we are able to provide.  But what about rewarding our loyal customers?  How are we continuing to expand how we say “T

Questions

 • Wireless Account

75.7K

56

0

I keep getting redirect errors when trying to use AT&T Thanks

I was trying to get some movie tickets for Ticket Twosdays and I can't get in.  I click the link and get this message: ERR_TOO_MANY_REDIRECTS.  I have tried this on 4 different browsers on 3 different devices and still get the error.  I tried to use the app on my iphone, but I can't even log in to t

Questions

 • Online Account Access

178

1

0

0

ATT Thanks app not working

It won't let me log in on the app and i have to log in on the computer. Welp when i do this it won't let me it won't let me redeem any of the gits. This is beyond frustrating i tried live chat and then calling and i got the run around for an hour without any resolution.

Questions

 • Account Features

118

1

0

0

AT&T Thanks App has never let me login

I have tried for three weeks to login to the ATT Thanks app.  I have been getting:Uh oh.  A errorhas ocurred.  Please check back later.Now I get the same, but with the addition of :Code: 401 - ID: SVC0001 - A service error has occurred.  Error code is 1%.Since I have never been allowed to login to t

Questions

 • Account Features

9.4K

16

0

ATT Thanks Ticket Tuesday

This hasn’t been working for weeks and always seems to be a different issue - with no response or resolution i can choose the movie and choose the time and then I get “uh oh, an error has occurred please check back later”

Questions

 • Wireless Account

117

0

0

0

Ticket Tuesdays via Fandango Won't Work--keeps changing the day

I haven't been able to purchase tickets in a long time. When I select a movie at any theater, at any future time on a Tuesday, and redirects to Fandango.com, it tells me:   Sorry, to qualify you must purchase tickets for a Tuesday movie showing."   And at the top it says the date list

Questions

 • Account Features

579

3

0

ATT Thanks App does not work

I keep getting an error message after the authentication process that says , "uh oh, an error has occured. Please try again later."

Questions

 • Account Features

1.9K

0

0

0

AT&T THANKS app login fail

I have tried numerous times to login to the AT&T THANKS app but it always comes back with "Uh oh. An error has occurred. Please check back later." I tried at different times. I tried on wifi or on the phone's data. I tried uninstalling and reinstalling the app. I reset my phone. None of this has wor

Questions

 • Watching U-verse TV

9K

11

Panera gift card “claimed” in my history yet won’t show up

So I claimed my Panera gift card according to my history however I haven’t received an email or anything. How can I access my gift card? It clearly says on my history “$5 Panera gift card claimed” however when I attempt to click on the offer now it says “sorry, all gifts have been claimed”

Questions

 • Account Features

75

1

0

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AT&T Thanks has free READLY magazine subscriptions

Choose from over a thousand magazines to read instantly on your tablet and/or smartphone.   Looks like it's for all accounts but the sub length varies per type (blue benefits: 6 months; gold: 12 months; platinum: 18 months.).    As a valued AT&T customer, you can: Enj

Questions

 • Account Features

4.2K

4

0

0

Ticket Tuesdays is a scam

I pay a lot of money, and little perks included in my plan is something I look forward to. You guys offer movie tickets for Friday's buy one get one free, in the AT&T thanks app. Good deal.... If it were true. Everytime I try to do it, I select a theater, and movie and have a Tuesday picked. And whe

Questions

 • Wireless Billing

117

3

0

0

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