August 2016 Samsung BOGO not being honored!!I have been a customer for 10 years. I went to store in August 2016 to get the new Note 7, and a free Samsung through BOGO and added a new line. I was told I would see the credits for the free phone in 3 months and then every bill after.I paid and now 7 mo

If you are thinking about ATT for Internet and/ or cable find another provider.When moved back to my home town I decided to go with ATT because the previous owners of the home used ATT and everything was ready to go I just had to change over services in my name.Changing services over to my name was

So I have a warranty claim and att send me a new phone.  works for about 2 weeks and craps out.At&T charged me shipping again for a phone they shipped that didnt work.  How is it my fault att ship me a bad phone?

Not only is the tech support over the phone 100% crap and doesn't know anything it's talking about, my internet is still trash.I posted about it here, and I was told to get in touch through a private message conversation with one of the employees...who said he "passed on" the info to the dsl team an

I am trying to figure out if I should just cancel all of my uverse services due to the inability of ATT to port my number from Time Warner Cable.  It has been since 12/19 that they have been trying to port my number but the only response I get is we need to put a new due date on the request.  They e

I signed up about year from last August.  In August my rate doubled, so I called to see if if I could get it reduced.  They reduced it 30 bucks or so but of course, extended my contract for another year.  Now I am having trouble with getting email from my own domains on my ATT network.  It works fin