
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
On 10/11/17 my saleman told me we had fiber on the pole then I verified what he said by asking the question again "we have fiber on the pole outside our house" he said yes. I verified this because the last time I was on ATT I found out I was on the end of the line and that is why the ATT DSL would n
Questions
•
AT&T Internet Plans
I can view my wireless info but my internet usage is completely missing from the att app and on the website here online. I am so confused, it's as if my account is showing that I have no internet and on top of that my internet has been having many problems connecting on my laptop. Here is the notifi
Questions
•
AT&T Internet Account
Ever since the router at my house has been replaced, I've been getting random short spikes and even long spikes up to 1000ms, 2000ms, or 3000ms ping. I've been monitoring devices on the network by IP address to see where the traffic comes from but, it varies. One day its coming from my phone, anothe
Questions
•
AT&T Internet Features