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Help me if you can Salemen lied to us or didn't know the correct answer?

On 10/11/17 my saleman told me we had fiber on the pole then I verified what he said by asking the question again "we have fiber on the pole outside our house" he said yes. I verified this because the last time I was on ATT I found out I was on the end of the line and that is why the ATT DSL would n

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Internet usage not showing up in app or online website?!

I can view my wireless info but my internet usage is completely missing from the att app and on the website here online. I am so confused, it's as if my account is showing that I have no internet and on top of that my internet has been having many problems connecting on my laptop. Here is the notifi

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ATT DSL Internet Spiking to 1000+ ping randomly

Ever since the router at my house has been replaced, I've been getting random short spikes and even long spikes up to 1000ms, 2000ms, or 3000ms ping. I've been monitoring devices on the network by IP address to see where the traffic comes from but, it varies. One day its coming from my phone, anothe

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