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Do I need to add Unit Townhouse for where I live?

When I don't add unit townhouse to my house I can get fiber internet plans. For the same place but with unit townhouse added I can only get 50 MB plan. My neighbors are separated by walls in the building but one may have cable next door while we don't. Each neighbor has their own wifi. We also get o

Questions

 • AT&T Fiber Ordering

207

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ATT Fiber speed not as advertised

I just switched from Xfinity to ATT fiber internet.  My plan is 300 Mps with AT&T. The highest speed test I got is around 70 Mps. Most of the time is around 30 to 40.The thing is, it doesn't matter if I test my speed on a laptop, phone, wired or wireless, I got the same result from speedtes.net.  Bu

Questions

 • AT&T Fiber Equipment

750

2

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Trying to get internet installed for over 2 weeks

I have been trying to get internet installed at my new apartment for over two weeks. I have ordered fiber, and an installer has been dispatched twice, but both times he was told to install for copper. Our building is new and only wired for fiber for ATT. Our service rep says the speeds for our addre

Questions

 • AT&T Internet Installation

429

4

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Fiber available in my subdivision but I can't get it in my new home.

Hi.  I've called and chatted and created several address certification tickets but I am still unable to get my address in the system. I own a home at 5637 address on my street and last year completed a home right next door at 5641.  I've been trying to get service since 2018.  ATT fiber became avail

Questions

 • AT&T Fiber Installation

477

5

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Problems ordering at&t fiber in my area

About a year and a half ago I was notified that they began laying out fiber cable in my street. Currently, fiber is available online at 100, 300, and 1000mbps. Whenever I ask about it on the phone, I was told it was available in my area but their systems wasn’t updated to add at&t fiber to my accoun

Questions

 • AT&T Fiber Ordering

212

1

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AT&T Fiber

AT&T FIBER - Speed Test - 1Gbps  Happy with Service.

Questions

 • AT&T Fiber Account

307

2

0

BGW210 Owners - What do you see in Diagnostics - Logs?

I have ATT Fiber with a BGW210 modem that is set to IP passthrough to my Unifi USG router. When I go to Diagnostics - Logs in the modem I can see my Internal IP addresses (ie. 192.168.1.21) as the SourceIP and the external sites that they are connecting too. This does not seem right. IP passthrough

Questions

 • AT&T Fiber Equipment

791

1

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ATT fiber into my EdgeRouter 12

I have ATT coming out Saturday to run fiber to my house. Is there anyway to just plug the fiber directly into my router? What SFP do I need.

Questions

 • AT&T Fiber Equipment

3.9K

14

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YouTube Throttling - No Net Neutrality - ATT Slows down YouTube - YouTube Buffering ATT Fiber Proof

ATT Fiber is throttling YouTube. Proof  After VPN has been establishedBufferingI have fiber"gigabit"bulls***

Questions

 • AT&T Internet Plans

3.3K

10

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ATT Fiber Wifi Troubleshooting Speeds <30mbps with drops lasting ~10 minutes of <5mbps

Hello, My family has had ATT Fiber for quite some time and while the ethernet speeds are sufficient (~400mbps up/down) the wifi speeds have been atrocious. I am college student who returns home in the summer and my parents aren't bothered by the speeds because they usually use hardwired computers; h

Questions

 • AT&T Internet Features

134

2

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ATT Damaged My Irrigation System

While ATT service men buried a fiber cable, they hit my irrigation system, busting one of the pipes. I have made a claim to ATT&A and they have been quick to contact me. Their claiming agency asked me to send them quoates for how much it would cost to repair the damage and email them the estimates.

Questions

 • AT&T Fiber Equipment

635

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ATT Fiber is available in the area up to 75mbps, but website and store cannot process order!?

The 75mbps internet via ATT Fiber is available in my area, but both the website and store and even the 800 number cannot process the order. ATT's account system has an internal error that none of the employees know how to address. It is a very very odd issue, probably extremely rare. ATT advertisers

Questions

 • AT&T Fiber Ordering

374

3

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ATT Fiber Availability in Stockton, CA

hello! i was looking at the coverage map for at&t fiber and notice that stockton, ca is one of the "cities available now."  however, as i go to check the availability i see that it is not available.  is it available in only certain areas of stockton? or is not available at all, per

Questions

 • AT&T Fiber Ordering

839

3

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I'm a Comcast Customer thinking of Switching to ATT Fiber

Hi, I'm a long time Comcast customer and I'm considering switching to AT&T Fiber. It's available in my neighborhood but my research keep coming up with people saying stay away. Can you share your experience with the Fiber service. They are offering 1000mbs for $80 a month in my area and also a $60 1

Questions

 • AT&T Fiber Account

936

4

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ATT Fiber and U-Verse TV keeps dying out, HELP!

I had the ATT technician come by today because the U-Verse Tv and Fiber internet keeps dying and coming back. He checked all the wires and the equipment, everything is currently fine, then he decided to switch the equipment with newer ones. Still, everything is fine, but now a couple hours late

Questions

 • AT&T Fiber Equipment

524

3

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