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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find inf

Questions

 • Device Features

367

3

0

4G LTE Data Slow on AT&T Network 2015 and 2016.

I have raised 5 cases with AT&T in regards to slow data on the LTE network. I have gotten to know that my area has at least 20 towers but these are sa

Questions

 • Data & Messaging Features, Internet Tethering

439

0

0

0

Billing issue not resolved from 45 days with online Customer service. Please be aware of Autopay.

Hi ,I am an ATT customer for more than 10 years and I was charged for an amount of 645$ for one month with Autopay. I don't know how can ATT charge a

Questions

 • Wireless Billing

134

1

0

0

Unlimited Everything Under 1 Plan?

I am currently a Boost Mobile customer, with no contract to tie me down, paying $50 a month for unlimited talk, text, and internet. And my internet pr

Questions

 • Watching U-verse TV

570

5

0

0

Major Fiber Issues

I moved my family to Houston (Spring) in January and work from home. We started off with Xfinity because it's what we had in Florida and it was fine.

Questions

 • AT&T Fiber Installation

335

1

0

0

AT&T Unified My Wireless Account To Someone Else's Services Without My Authorization.

I have been a Wireless customer with AT&T since 2007. Up until last week, I had not experienced any inconveniences accessing my account, adding lines,

Questions

 • Online Account Access

186

0

0

0

ALERT! don't use HDMI on the 2250 dvrs!

Although this has been discussed on a couple posts, I want the masses to know that if you have the Motorola or Arris 2250 d.v.r.s don't connect h.d.m.

Questions

 • U-verse TV Equipment

758

7

0

0

Customer services is the worst in phone history after 20 years of commitment I want a divorce from atnt

I have called with no prevail time and time again with no result or conclusion of any kind.          By far the most unhappy customer of all time .  

Questions

 • Network Coverage

6

1

Who do I contact about ATT fraudulently promising me a 'rebate'

I brought my phone to ATT for a prepaid service because they were offering a visa 'rewards' giftcard after 3 months. When the time came, I followed al

Questions

 • Wireless Account

11

0

0

unlock my iphone xr

My sister left me the XR imei (Edited as per community guidelines) please helpme  my email is [email scrubbed] Waiting for your email reply to help me

Questions

 • Apple

15

7

Virtual prepaid minutes

Problems with the minutes I purchased being added and not getting a response back from an email I sent

Questions

 • Account Features

3

0

Call protect plus currently unavailable

I've used the Call Protect Plus app for quite awhile but for the last week or more when I try to open the app I get a message saying it's unavailable.

Questions

 • Account Features

13

1

0

Call failed

Hello, I am currently outside the US. When I try to call using Att Wi-Fi it always says “Call Failed”. My plan is 2$ per day. My balance is under 5$.

Questions

 • Account & Usage

19

1

0

Customer Service Representative

I had amazing service on my upgrade and a watch. I went to AT&T in Conyers and was helped by Haikeem super helpful and accommodating. He was very help

Questions

 • Apple

11

1

0

Wireless service from bjs

I got service from att at bjs. They told me my wireless bill for 6 lines would be $180. It has been $295. I called att & after a 1 hour chat online sh

Questions

 • Wireless Billing

16

1

0

PHONE HAS NOT WORKED IN THREE WEEKS

Our phone (Edited to remove personal information) has not worked for 3 weeks. We keep getting repair dates, but they come/ go and still not working ph

Questions

 • AT&T Phone Equipment

12

1

0

Phone upgrade

Can an at&t zte2222 3g can system be upgraded to4g

Questions

 • Phone & Device Upgrades

7

1

0

Underhanded Business Tactics

I signed up for auto pay in the store about 3 months ago only to find out they never enrolled me and now I owe extra fees and charges. This the 2nd ti

Questions

 • Phone & Device Upgrades

14

2

AT&T Internet Available to Neighbors, but not us

My family lives in a rural area with very limited internet options. For years, we've been forced the use a local internet provider because they're the

Questions

 • AT&T Internet Installation

17

1

0

Tower near my house not in use anymore?

There are two towers located in northern Cape Girardeau county that up until a couple weeks ago provided 5 bars of 4G AT&T service. We can see the tow

Questions

 • Network Coverage

19

5

0

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Visit the Community How-To.