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AT&T Car Wi-Fi: Order Now!

Turn your regular car into a Connected Car With Harman Spark, you can: Know where your car goes (GeoFences) Get the scoop on what is going on with your car (Virtual Mechanic) Set tow/ disturbance notifications (WatchIt) Turn your car into a Wi-Fi Hotspot  Track your driving ha

Questions

 • Account Features

4.7K

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Official Solution

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Need Help? Chat With Us

If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you

Questions

 • U-verse TV Account

292.5K

75

0

Accepted Solution

Official Solution

AT&T Accessibility – Resources and Assistance for Our Customers with Disabilities

Being in touch with people that are in our lives is something a lot of us take for granted. If you or someone you know is deaf, hard of hearing, or has a speech disability, you can set up an AT&T Accessibility plan that's made for the way you communicate. Send more text messages, enjoy more vide

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

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Official Solution

Out of Country and Need Help? – AT&T Has Your Back

While you travel outside of the U.S., you may notice that you are unable to sign in to your myAT&T account. Not to worry, AT&T has you covered when you travel, just call our international line at 314.925.6925. Our international team can help with: Billing questions Account concerns

Questions

 • Wireless Account

385

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Accepted Solution

Need Assistance with Prepaid Phone Plans, Looking for Something Specific

Hello, everyone.I'm new to the whole world of paying for phone usage and I like what plan my mother uses but I can't seem to wrap my head around all the numbers and bundles to find out what it is. I was hoping someone could help me understand.I'm looking for a prepaid plan. I was originally looking

Questions

 • Network Coverage

762

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Intermittent Disconnects

Is that supposed to happen? I have the router/modem set up exactly as required, and it will randomly disconnect every 2 hours or so, sometimes sooner, it's getting a bit frustrating and needs to be fixed, any advice?

Questions

 • AT&T Internet Equipment

1.2K

16

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Internet

My power went out recently, it came back and I tried reconnecting my Laptop and cell phone to the internet but I came across a problem. My network showed up and was asked to enter my password but I didn't get any internet access, for example, my laptop said that my Wi-Fi connection was secure but I

Questions

 • AT&T Internet Installation

104

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Roadside Assistance Customer Service -- THE WORST!!!!

DO NOT under any circumstance waste your money getting the ATT Roadside Assistance Plan. Their Customer service is THE WORST that I have ever experienced!! I called and waited 40 MINUTES, just to talk with someone. It then took another 15 minutes of being put on and off hold for them to tell me tha

Questions

 • Account Features

14.6K

41

Closed

HARMAN Spark Device Page FAQs

1. Where can I download the HARMAN Spark app? You can download the Spark app from the App Store or Google Play by searching for HARMAN Spark.   2. Is a data plan required to use Spark? Yes.    3. Is my vehicle compatible with Spark? Most 1996 and newer vehicles are compatible

Questions

 • Account Features

4.8K

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How do I configure AT&T BGW210 in bridge mode?

I am trying to configure my BGW210 to run in as close to bridge mode as I can get. I've pulled up guides and walkthroughs for this but every time I believe I've configured it properly I just get no network connection. right now I've left the BGW210 stock reset except turned off wifi and piped the co

Questions

 • AT&T Internet Features

102.3K

45

Losing my patience with the process!!!!!!!

I just purchased a home in Little Elm TX in the Paloma Creek subdivision. My wife and I have called at&t multiple times and been transferred multiple times to people none of whom assisted me. We need the internet b/c my wife works from home and is in danger of losing her job without service. Can som

Questions

 • AT&T Internet Account

368

4

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I paid to unlock my phone and got denied

I paid to have my iPhone unlocked (although it never should have been locked in the first place since I paid full price directly from Apple) and when I submitted my most recent request to have it unlocked, I was denied again. Please have someone rectify this immediately. I spent hours on the phone d

Questions

 • Apple

298

3

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Possible Hacked account

I desperately need to get assistance in retrieving an email account that I believe was Hacked, all of a sudden my password is not taking and the backup email was set to an email I do not recognize. This account is linked with everything so I need any help I can get in retrieving this!

Questions

 • AT&T Internet Security

223

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Law Enforcement Discount

I purchased an iPhone X in August and was told with my LE discount, I could come in at anytime for the duration of my contract to get the free phone. (LE discount is buy one get one free). So I called today to go in and they told me I had to pick it up within 14 days of purchase. Anyone know a way a

Questions

 • Apple

128

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Copy of old Bill

Hello.  I am requesting a copy of an old bill.   I am still a customer, but this bill would be from several years ago.  Thank you very much!!!!!

Questions

 • Wireless Billing

99

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ATTENTION REQUIRED!!!!!!

-URGENT-To whom it may concern,Over the past month of beginning our service with AT&T we have experienced SIGNIFICANT issues. I have tried every route to solve these issues (see attached) and I have gotten absolutely no where! After I have personally spent well over 5 hours total with your custo

Questions

 • 2016

9

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Why doesnt AT&T care when one of their customers lost a job or is going through financial hardships?

Seriously, even when they know that the customer has lost a job or anything with loss of income, there isn't ANY options to help them at ALL. Lets say someone loses a job in a place where jobs are actually hard to come by because unemployment is very very very low and said person cant find a job for

Questions

 • Wireless Billing

1.9K

6

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Roadside assistance never works!

Called roadside assistance Friday 9-17-17 about my flat tire they said they were looking for someone and they would call me back. Never called me back but not a problem because we got it fix. Fast forward to today 9-19-17 my tire comes off ( obviously it's the tire shop fault) but I call roadside as

Questions

 • Account Features

87

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0

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How to Import Contacts Into Your att.net Email - A Solution From the AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  Need to Import your contacts into your att.net email? Check out the instructions below to l

Questions

 • AT&T Internet Security

2.5K

2

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AT&T Fails with Storm Related Data Assistance

The Northeast was hit with a powerful storm last week. We have been without power/cable/internet for 4 days now. I also work from home. I do not have an unlimited data plan. I inquired with AT&T about possible data assistance to help get us through this period. They declined, but rather tried to up-

Questions

 • Wireless Account

68

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