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Trying to unlock my new phone

Hey, so I was given a phone as a gift from my dad, and he bought it unlocked off of amazon, and when I went to put the SIM card in it (for metropcs), it gave me an error MM6, phone not allowed. I looked it up and all I can find is stuff about unlocking the phone, (a Samsung galaxy s7) so I followed

Questions

 • Samsung

255

3

0

0

Unlock status approved but never got the 8 digit code

I am trying to unlock my at&t device and the unlock request status says its been approved, but I never got the 8 digit code in my email. What can I do?

Questions

 • Android

137

0

0

0

Approved for unlock but I did not receive the unlock code

I was approved to unlock my Samsung Galaxy S5 active; however, I never received an unlock code in my email.

Questions

 • Samsung

231

1

0

0

1 of the millions who have been approved for unlock, yet not received the unlock code

I am one of the majority who have request an unlock multiple times, been approved, and not been emailed the code. I have tried using 3 different email providers, I have received EVERY email from AT&T EXCEPT the actual unlock code.  I have tried using Live Chat, then I was directed to call customer s

Questions

 • Samsung

155

1

0

0

Unlocking Galaxy S7 Edge

Hello, I just used the AT&T website to get an unlock code for my Galaxy S7 Edge. I put my new sim card in, powered up the phone and entered the unlock code. It said unlock successful, but then shortly after, says phone not allowed MM#6. I've tried pulling the sim card out and back in and restarting

Questions

 • Other Phones & Devices

217

1

0

0

I've got approve mail from AT&T, but can't unlock my phone

Hello, I've ordered unlock request for my iPhone 6, and approve message comes next day, but my phone says that this card is wrong sim card, I tried other cards its not working. I'm in Armenia now btw.

Questions

 • Apple

259

2

0

0

Unlock approved. Missed confirm email. Now unlock is denied. "Phone is on an At&t wireless account"

At&t iPhone 5S was given to me. Filled out the form on att.com/deviceunlock. Was approved but then I missed the confirmation email. Tried to retry it then got a denial saying phone is on an at&t account. Was on my account a little while but not anymore. No longer on account. Need help. Any suggestio

Questions

 • Apple

233

1

0

0

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