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unlock my iphone

Request Date/Time 07-05-2020 18:52:12 PM Request number (Edited to remove personal information)still  Current Status IN-PROGRESS

Questions

 • Apple

19

2

0

Samsung S8 to Iphone 8

I currently hold a Samsung Galaxy S8 and am in a contract, how can i change from S8 to Iphone 8 upon release?

Questions

 • Samsung

262

1

0

0

My device information is incorrect on mt account.

ATT online has my Apple iPhone listed with 16GB. My iPhone has 64GB.How can I correct this information online?

Questions

 • Other Phones & Devices

14

2

0

We can't unlock your device today.

You've tried to unlock this device too many times. Wait 30 days and then submit a new request.   Can you help me with this problem? I have a present from my aunt and its locked. I try to unlock my device a few days, but there was an error on the page (Oops! Looks like we're having network difficulti

Questions

 • Apple

17

1

0

Returned my trade-in phones with the New Device Return Label

I sent my old phones back to ATT in there return label for my new devices. I was later told that the return label is not for trade in but if I wanted to return the new phones back that was purchased. They have been either stolen or lost as it still shows in transit with the USPS provider. Th

Questions

 • Apple

11

1

0

SIM card undetected overseas

I'm currently out of United States. Unfortunately, ATT SIM Card became undetected the moment I left North America. I won't be back in the U.S. until some time in December, but I'll need the pin codes sent to my ATT phone number. What should I do and is there any alternative?

Questions

 • AT&T Internet Account

10

3

0

We can't complete your unlock request right now

Device IMEI number: [EDITED] Request number: [EDITED] [EDITED per Community Guidelines] Hi XU, Make sure you have the correct IMEI:   Find an IMEI on Apple devices • Go to your Device settings; select General, and then choose About to find your IMEI. Find

Questions

 • Apple

18

4

0

VPN settings assistance needed

I'm looking for settings to help with the vpn. I have added a secondary router to the ATT Arris BGW-210. And I am using Apple Server on my file server--which I want to access from off-site. We have had this set to work in the past, but our IT guy went AWOL. I'm sure it's simple if you look at these

Questions

 • AT&T Internet Installation

10

0

0

Email subscription.

Find my email subscription for email account [email scrubbed].

Questions

 • Data & Messaging Features, Internet Tethering

10

1

0

Visual Voice Mail not working

VVM has not worked with the last few iphones Ive had on ATT.  

Questions

 • Account Features

16

1

0

Unlock Iphone 6S No email..

I submitted a request to get my iPhone 6s unlocked. I was then told i would receive a email to confirm this but didn't get one. When i check the status it tells me :     Current status - PendingIt looks like you haven't confirmed so we hit pause on your unlock request. Use the link in the email we s

Questions

 • Apple

260

4

0

0

Unlocking a Phone

I just recently got an iPhone XR from one of my friends and he lost the original purchase receipt. I paid in cash and do not have any physical evidence of the purchase. The phone is also locked under another carrier. Is it possible for me to get it unlocked?

Questions

 • Apple

27

3

0

Closed

delete iPhone photos and videos after transfer to iMac without using iCloud

I need to make storage space on my iPhone by clearing my photos and videos. My photo app is taking up 90% of my storage. I don't care to use iCloud as for it is too confusing for me to understand and I have been an iPhone user for over 5 years. I did transfer all my photo storage into my MacBook pho

Questions

 • Apple

11

1

0

Need help in unlocking device

Howdy! i need some help to unlock my iPhone 5s.The phone belonged to my dad and it was used for communication between him and the co-workers and since they won't use it anymore i would like to unlock it. 🙂

Questions

 • Apple

240

2

0

0

poor phone reception in house after installing HughesNet??

Has anyone experienced poor phone reception after installing Hughesnet satellite internet? I have done all the trouble shooting ATT recommends online and with little luck. I am able to receive calls clearly but breakup in response with all calls. We have 2 bars and that is normal and was no problem

Questions

 • Apple

13

1

0

Unlock ATT Pre-paid phone with at least 6 months active service

I submitted a request to unlock my pre-paid phone and says it hasn't been at leaset 6 months of active service. How do I find out how long my phone has been on active pre-paid service so I know how much time I have left before I can officially unlock it?

Questions

 • Phones, Tablets & Devices

23

1

0

2 months of being billed for services that I did not purchase

I have contacted AT&T about 7-8 times in the past 2 months about an astronomical bill on my account for a service that was added to my account without my permission. I continue to call, and each time I get told that I will receive an update, and yet nothing has been done to rectify this situatio

Questions

 • Wireless Billing

59

1

0

Can't unlock my AT&T iphone

I purchased an iPhone 8 with the postpaid plan at the AT&T store. Unfortunately, I was misled by a representative there who told me that my plan would be $45 + $25 for the phone per month. Later that day I found out that there were another costs associated with this plan. So I went back to store and

Questions

 • Apple

686

4

0

0

Help changing phone

My iPhone 5 has broken and i simply want to change over to the 5c. I do not have an upgrade so to be able to change phone do i have to buy a new contract, spend 600 on an unlocked phone, or is their a way i can get a cheaper iPhone 5c and just activate it?

Questions

 • Apple

488

3

0

0

Transfer contacts

How do I transfer my contacts from iPhone6 to galaxy note 3

Questions

 • Android

317

3

0

0

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