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I bought 2nd hand phone

Hellow community i bought the 2nd hand phone and unfortunately the phone is blacklisted and locked by at&t carrier I don’t now how can i use another sim card can somebody help me out to remove the blacklisted status that i will use another sim card in this phone than you

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56

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Problems with sbcglobal email.....AGAIN!

My sbcglobal email works fine on my Windows laptop, but keeps getting an error message "the connection to the server failed" on my iphone and ipad. I deleted my email on both devices.  I was able to set up the sbcglobal on my phone and it worked for a while but now i'm getting the same error m

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249

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Unlocking an IMEI-locked device for use with another carrier

Heyo! I am another one of those happy people who are trying to Unlock Device to be able to use it with another carrier (there’s nothing AT&T did wrong - I’m simply moving for about a year to a place where AT&T does not exist at all), only to be greeted by a “Looks like the IMEI number you entered do

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1.7K

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Unlock iPhone 12 Pro max

I bought an iPhone in Mexico, the equipment I want to unlock it to use it in Canada, which is where I am living and AT&T says that it does not recognize it to call me at the number 800.331.0500. But it's very complicated because the Spanish tape recorder asks me for a phone number or account, an

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320

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App Not Working - Solutions From AT&T Community Forums

​​Learn why your app is not working, fixes, and how to report problems ​​ ​​ ​​ ​​ ​​​​ ​​ ​​Did you try to launch an app but nothing happened? Try our troubleshooting steps below: ​​ ​​ ​ ​ Connect to the mobile network - If you are Wi-Fi, disable it and try again. The app may need a direct c

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20.5K

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eSIM I just downloaded for my 6th generation iPad Pro says there is no service

I just added another line for my 6th generation iPad Pro and downloaded an eSIM card and after I installed it and powered off/on and there is no service. I even reset the iPad and network settings and nothing is working.

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575

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The All New iPhone XR - Order Now!

Brilliant. In every way.   iPhone XR features the most advanced LCD in a smartphone—a 6.1-inch Liquid Retina display with industry-leading color accuracy and an innovative backlight design that allows the screen to stretch into the corners.1 Six stunning new finishes. Advanced Face ID

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54.9K

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How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

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4.1K

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Verification texts not coming through

I am not able to receive verification texts for any apps. I can receive all other sms texts with no issue. This problem persists across all apps that require verification codes. I’ve restarted my phone, verified my blocked list and turned off and on filter unknown texts. And texting to the number it

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1.8K

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WiFi password not recognized by iphone

Help! I recently bought a used iPhone. When I try to tap into my personal WiFi it does not recognize the password. All my other devices do. What could be causing this? The Android I had previously had no problem with it.

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Firmware Updates – Things To Know From AT&T

When is the update coming for my smartphone? The Update Is Out, Why Can't I Download It? You're wondering why your device has not downloaded the latest update, am I right?. The simple answer is, the update may not be ready just yet. Some updates are rolled out slowly and not all devices will get th

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28.6K

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Adding sbcglobal.net mailbox to iPhone7

I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor

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142

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Waterproof Phones, do they Exist? - Help from the AT&T Community

Learn about water-resistant ratings and what they mean It’s the age-old question, “Is my phone waterproof?” The short answer is not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of wa

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10.4K

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Trying to find my account

I have changed my password and it doesn’t work so please help me

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85

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AT&T Messed up my credit !

I’ve tried ordering a iPhone XS Max 6 times online with AT&T and my order would be canceled, I was told to go to the store but I was told at the store I went to they didn’t accept cash or a prepaid card after being told that I called costumer service and the guy I spoke to said I should order the ph

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180

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What happened to the prepaid 90-day cellular data plans?

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

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132

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I believe I was issued a faulty phone in August 2019

I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK

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43

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Esim carrier reveal request

Hello dear community, Please help me to receive assistance withe a 'carrier reveal' request. I have received a new ipad pro, which does not reveal any esim option other than at&T postpaid. I am traveling with this device and need to be able to install alternative esim carriers. Thank

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79

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Defective iPhone 12 Pro

I received my iPhone 12 Pro last week. It is now stuck on the "restore my phone" screen after following directions from Apple support to resolve the issue of it constantly rebooting. I need to exchange it for a new phone, however I purchased it with the current trade in promotion and would like to

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274

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Old att # forwarded to new att #?

I just created a new cell # with my current att account but my messages (just sms, it seems), aren’t going through now. iMessages are working fine.   Also, how can I have my old # to forward to my new #?  I tried to do it in settings after the fact but it’s not working.  I am assu

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