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eSim activation for Prepaid

My new iPhone arrives tomorrow, however I’m not sure how to activate my phone number on the eSim. I’m expecting the transition will be seamless, but I may have just encountered a bump in the road. Help!

Questions

73

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30$ Upgrade Fee

Hello, I recently upgraded to an iPhone 12, and on my AT&T bill, it charged me a 30$ upgrade fee. A worker who was helping me buy the phone told me that if I saw a 30$ upgrade fee on my bill, I could talk to AT&T to get it refunded and canceled.

Questions

8K

19

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Remove sim restrictions on my iphone

Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported

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117

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DO NOT Upgrade Through Apple if You Have an AT&T Next Plan

I’ve never considered choosing another carrier besides AT&T until today. I’ve had an AT&T installment plan for years, going with the Next Every Year plan the past couple years. I had been eligible for an upgrade for a bit, so in December I upgraded from an iPhone 8 Plus to an iPhone XR at the local

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16.5K

7

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New to AT&T and cannot receive texts from short code numbers (verification texts)

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

Questions

760

4

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Ipad Pro + Cellular (4th Gen) Availability

Any word/info of when the new Ipad Pros with cellular will be available from ATT?

Questions

138

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i need help

i have 8-10 phone they have clean IMEI i tried unlock they but system wrote "Looks like we're already processing a request for this IMEI." please help me, what can i do for unlock ?

Questions

94

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Will my iPhone 6s+ Connect to a 5G Hotspot?

Hello all,    I cannot find the answer to this question anywhere. I am wondering not if my iPhone 6s+ can GENERATE a 5G hotspot, but if it can CONNECT to one? I want to get a mobile hotspot device (I'm thinking the moxee brand), and use an ATT data plan along with it, but the data plan

Questions

48

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Trade In Possible on Next 24?

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

Questions

1.1K

5

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Switch carriers

I have t-mobile I just signed up with them I traded my iPhone 11 for iPhone 14 I just got it last week or two and it is still in perfect condition but I am not happy with t-mobile service and I was told I could switch to y’all and y’all could pay t-mobile off for the phone I have and I could pay y’a

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63

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Adding sbcglobal.net mailbox to iPhone7

I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor

Questions

92

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

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120

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Waterproof Phones, do they Exist?

It’s the age-old question, “is my phone waterproof?” The short answer, not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of water.   What does IP Mean? It is a measurement of resistance, from dus

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10.1K

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Calls, Texts & Data randomly going out (iPhone 13)

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

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129

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Cell phone insurance

Is the IPhone 5S available for a replacement 5S through the phone Insurance if needed?

Questions

2.2K

3

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Swapping Phones while on Next plan

I have an iPhone XS Max currently (Under NEXT contract), and would like to buy an iPhone X through a 3rd party. Is it possible to move the next plan to a different line or switch phone numbers to make this happen?

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559

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I am living in another country and how can I unlock my device?

Hi to All, I am living in Turkey and I bought my phone in a local store without carrier lock. I used this phone for almost 3 years and when I reset my phone I faced carrier lock. When I check situtation with Apple they told me that carrier could remove device lock. But when I check with my imei the

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144

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AT&T and South African MTN

Hello. I would like to ask that if I bought an AT&T cellphone and used my South African MTN network provide, would it work? Back in my country I requested they open a roaming service for me and currently my said "MTN Simcard" is Roaming on AT&T. 

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92

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What is Night Shift? Apple iOS 9.3

­ Greetings Apple Fans! As someone who enjoys a good night’s sleep, and also as a person who can’t help but read my iPad in bed, I’m thrilled with the latest Apple innovation of Night Shift into their newly released iOS 9.3 update! Many of you already know this, and for the few who don’t, th

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989

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

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