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Former Customer - Unlock my iPad Pro

I want to have my iPad Pro unlocked so I can use it with another carrier. I am no longer an AT&T customer. What needs to happen?

Questions

16

1

0

Sent Trade In With Wrong Packaging

Hello, I recently joined AT&T wirless and as part of that, took advantage of a trade in offer to upgrade my phone. When my new phone arrived, there was a return kit included with it. I assumed that was for my trade in and packaged/sent my old phone. However, today I recieved a specified tr

Questions

32

2

0

Wireless account & billing

I'm with another service and qualify for the $10 discount on the wireless elite plan. Would I be able to double down on promotions since there is a $250 reward card when I bring my own phone? (which I am and own)

Questions

29

1

0

Closed

Error made by an AT&T representative via 611 cannot be fixed and my Complaint is still unresolved. Help!

1/23/24 I have been calling ATt 611 and Customer Care to solve their error made when I called and upgraded my 2 business 3G Lines to 5G. The representative offered me the iPhone 12 on both lines. The upgrade took place around April 13-14 2022. My account is on Auto Pay and Electronic Delivery becaus

Questions

42

4

0

Pc

hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(

Questions

33

1

0

Sim not valid

I got a phone that gave to me by my aunt. this device's carrier was at&t and i need to unlock this device so i can put my own sim card on it. I also can't see the at&t international hot line.

Questions

55

1

0

Phone Calls

Hi. I recently got the iPhone 12, my previous phone was the 6 and I've had the 12 for about a month now. I noticed when certain people call me the call does not go through, it tells them the call could not be completed as dialed. It doesn't do this to everyone but so far a good amount of people have

Questions

41

1

0

Will deliver package to Myanmar?

I would like to purchase from a foreign country but their delivery service is only available with AT&T company. I would like to know  will AT&T deliver my package to my country which is very close to Thailand? My country is Myanmar. if i purchase iPhone and can I choose AT&T

Questions

134

2

0

Verification code not working

I'm trying to connect an apple watch to AT&T but it sends a verification code to my phone and when i type it in it says it's incorrect.

Questions

274

3

0

Cannot reset my password unable to answer security questions

My account is a bellsouth.net. I was told to change my password however I cannot answer the security questions. I have been locked out for days. What is the work around?

Questions

29

2

0

iPhone 15 pro order

If I ordered an IPhone 15 pro in-store then how do I check its order status?

Questions

45

2

0

Stuck with the Consequences of Being Lied to, of Naively Trusting the Lies Told to Me by Multiple AT&T Representatives

It’s a long story but I’ll try to make it as brief as I can. The essential facts are: 1. I had and still have a 12 pro max. This phone, which I fully paid for (with a discount) at the time of purchase, I bought through my employer in October 2021. As part of receiving a special discounted price, yo

Questions

56

1

0

Status of device

Hello   I wanted to check if i can the unlock the phone, but its already unlocked. I tried to use any difference gsm providers and its still locked, but att unlock website said that the phone is unlocked. What i supposed to do in this case? IMEI number is: (edited per community guidelines)

Questions

57

1

0

Will a Straight Talk phone work with An AT&T sim card?

hello, i was wondering what if an iPhone 5s for straight talk would work with an AT&T sim card, because i already have an AT&T account but the 5S is cheaper for straight talk

Questions

15.7K

3

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0

Access Mail on Iphone with sbcglobal.net extention

We contacted ATT support numerous times about another issue. They fixed not being able to download McAfee on Desktop, but immediately after they fixed it, I stopped receiving emails on my phone. They made me change password. I changed password on phone but it's not taking. I deleted account and trie

Questions

90

2

0

Unlock Device Portal down for weeks

Im using the non-AT&T customer option and i get this error: "We're sorry, but we're having technical difficulties with our network at the moment. Please try again later." I have been getting this for 10 days. When will this be remedied and why is it happening. Im able to enter my IMEI and my Make an

Questions

782

10

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0

iPhone IMEI Error

So I recently purchased a used iPhone 8 Plus but I am unable to use my SIM in it because it is apparently locked. I tried unlocking through AT&T's device unlocking page but I get a message that says the IMEI doesn't match an AT&T device while I'm 100% sure that it is. I am unsure of what to do now.

Questions

58

1

0

About samsung foldable phone

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

Questions

64

1

0

My Recently Purchased IPhone 14 Is Not Showing In Devices

Hello, I recently purchased an iPhone 14 and it is not showing up under my listed devices. Due to this I cannot request an eSim to active the device, please help.

Questions

427

2

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

75

2

0

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