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iPhone 6 LOCKED!

Hi guys, Pretty frustrated - Apple have told me that my new phone has been locked to AT&T and ONLY AT&T are able to unlcok this phone yet I have been told toldthat my device is incompatible. Pretty sure I believe Apple over AT&T! Someone is definitely lying, might as well throw the phone away seeing

Questions

 • Apple

2.3K

19

0

0

I want to pay unpaid bills of my AT&T IphoneXS device -

My Family Member was in US january and using this phone. Phone is clean. After moving to UK for sometime he passed away in UK - He was carrying his Simcard having phone at home.   I dont have this number as this was his second number. This device is locked - i want to unlock it and want to return to

Questions

 • Wireless Billing

42

1

0

No response from at&t on my iPhone unlock request

I requested for device unlock on at&t website on 10 january 2020, but there is still no response from their side. The portal is still showing the message, "please allow two business days". Can someone please explain why is their no response? And kindly give me any contact email of at&t.Thank You.

Questions

 • Apple

38

2

0

Locked phone

I got sold a locked phone, carrier provider is AT&T. If I start a new line at AT&T. Would I pay the remaining of the installment plan that the locked phone is under? Once the installment plan is fully paid, will I be able to unlock it?

Questions

 • Apple

27

3

0

Unlock iphone XR

Hi, I wanna buy and iphone XR (to use it in another country) on the apple store in USA but the only option is buy it with a carrier. I was wondering if I could buy it with AT&T carrier and unlock it with the device unlock portal. Would that be possible? Would I lose the guarantee on Apple store? Tha

Questions

 • Apple

528

1

0

0

unlocking

I'm trying to unlock my iphone. And I got some issues: I didn't confirm a request on time, so I have to do it again (to make a request). The instructions say: ' you can submit another request and we’ll resend it.' BUT when I do it I get a message "Looks like we're already processing a request for t

Questions

 • Apple

9

0

0

new iPad Pro with penApple

any problems to be looking  for on iPad  pro or iPhone 8plus ?

Questions

 • Apple

215

1

0

0

Prepaid esim

Hello,I want to visit Michigan as soon as it is possible again. Can I use an At&t prepaid e-sim card, so I can leave my German SIM card inside my phone? Thanks for your help. Greetings from GermanyHenning

Questions

 • Plans & Features

76

1

0

AT&T can't check my credit. Will I be required to pay more money later?

I'm looking into getting a new phone, and the total required to pay now is $142. However, I've noticed that it says that they couldn't check my credit. It's a bit worrying because I don't want to have to pay some kind of surprise amount. Is there any way I could be certain that I only have to pay th

Questions

 • AT&T Phone Equipment

223

2

0

Rep erroneously said iPhone was modified, said to go to Apple to fix

I had just upgraded the main phone on my account to an iPhone 8 Plus and passed the 6 Plus to my father, who had been on a non-data line. I had to visit a retail location, chose nearby Amsterdam, New York, for the 6 Plus. They issued a new SIM card and in short order, was successful and I then trans

Questions

 • Wireless Account

115

3

0

0

Trying to download AT&T AllAccess and link directs to "

I found the AllAccess web page with a Google search. It directed me to "www.att.com/shop/apps/allaccess.html" when I click on EITHER the Mac OS link or the Windows link.  I've tried with three browers (Chrome, Safari and Firefox) it directs to: Not found!!!!!!!!!!!!!!!!

Questions

 • Apple

11

1

0

Unlock Fail

I have an iPhone 5s that's locked with at&t, the web page closed on me when I got the request number and didn't save the history. I'm trying to get an eSim on this device but it's locked and I can't. Any advice???

Questions

 • Device Features

12

1

WiFi calling and data usage

I have an iPhone 11 pro. If I have cellular enabled with wifi calling enabled but am able to connect to a wifi source, is my data usage channeled to my wifi?

Questions

 • Data & Messaging Features, Internet Tethering

25

3

0

Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan

Dear friends or AT&T Customer Service, I have got an iPhone 6s from USA whose my sister brought to Brazil. In USA it worked well with AT&T sim card, but I am trying to unlock it and failed miserably all the time. When I try to use the AT&T webpage there is the message: "Looks like you haven't paid o

Questions

 • Apple

266

3

0

0

How do I setup my hotspot on iPhone 7plus

It’s sayin setup hotspot

Questions

 • Apple

7

0

0

WHY IS MY UNLOCKING REQUEST TAKING SO LONG!

Hello, I submitted an unlock request for my old iPhone 5s. I check the status of my unlock request and it's still say "Current status - IN-PROGRESS" I waited for two weeks now. Can someone help me ? My request number is NUL520908290839. Thank you Xiao L.

Questions

 • Apple

12

0

0

unlock phone

please unlock my phone!!!!IPhone 11

Questions

 • Apple

18

8

0

Access Mail on Iphone with sbcglobal.net extention

We contacted ATT support numerous times about another issue. They fixed not being able to download McAfee on Desktop, but immediately after they fixed it, I stopped receiving emails on my phone. They made me change password. I changed password on phone but it's not taking. I deleted account and trie

Questions

 • AT&T Internet Email & Security

32

2

0

NEVER GOT PHONES AND SERVICES AS PROMISED AND NOW FACING CONSEQUENSES OF YOUR MISTAKE

My husband and I just came home from a two-year deployment overseas in Korea. While there we had Korean phone services so obviously when we came home we needed to get phone services again. Especially so we have a point of contact with our COCs. I was SO excited to see how many discounts we would get

Questions

 • Apple

37

2

0

not unlocking my iphone 6 - being put through the wringer.

I purchased an iPhone 6 from Apple several years ago and then when the phone began having issues, i was issued a refurbished replacement (also through Apple). The phone was always serviced through ATT. I recently upgraded to an iphone 8 plus and wanted to sell my old phone to someone using a differe

Questions

 • Apple

110

1

0

0

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