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I’m traveling to Japan and I’m planning to purchase a SIM card there for temporary use while visiting. I have a phone plan with AT&T but haven’t paid the phone off yet. Will I need to pay the phone off before I swap out the SIM card?
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Apple
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I have my iPhone under a hacker’s control since mid July,2023. I think he’s getting ready to swap SIM cards,I keep on running across the things that he is getting ready to buy soon, also definitely identity, theft. I filed a report with the FTC, but to no avail.It appears that he somehow erased my r
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Apple
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I have an iPhone 14 that’s carrier locked to ATT and wondering if I could use ATT prepaid service on that phone. It also has no physical sim so I’m not sure how that would work
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More AT&T PREPAID Discussions
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How can I install SIM card if Iost a phone and got a new one but they say I need to get verification code and how can I get that code if the phone lost
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Apple
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I'm trying to access my phone records from three years ago, the app is only letting me go back sixteen months how can I get the older records?
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Wireless Billing
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i have tried everything with at&t . spend hours on the phone. they keep making excuse after excuse after excuse to give me a reason as to why they couldn’t unlock my iphone. im going to get a lawyer at this point because this is MY property. it is fully paid and still can’t get unlocked?
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Apple
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I traded in an IPhone 11 Red phone for an IPhone 14 Pro in Feb 2023. I purchased the phone from an AT&T store and did the trade in via UPS. The initial trade-in offer was for $800 as evidenced by an initial 2 months of credit $44.46(2x800/36). The next credit was for $22.23. At around this time,
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Phone & Device Upgrades
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My Apple watch stopped working today. I noticed that I still have a few payments left before it is paid off. Is my watch still under warranty since I don't yet own it? What is the best thing to do to get it repaired or replaced?
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Apple
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So for a few weeks now, I have not received text messages from iPhones. Also, iPhones are not receiving my texts. I am using a Samsung Galaxy S9 on the AT&T network. I also switched over to my S9+ to make sure it wasnt an issue with the phone itself. It was not. The problem seems to be with all
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Data & Messaging Features, Internet Tethering
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I added a new line, which was a new Iwatch. I bought it for my husband who has service through metro. Will he be able to use the watch without being on AT&T cell service? I was only given the option for unlimited for wearable which I don’t even understand that. I just want to know if my husband
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Wearables
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Closed
TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us Let me begin by saying that I have been an AT&T cellular customer since
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Phone & Device Upgrades
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I cannot receive text messages from Apple users. This is a brand new phone. So frustrating. I should have purchased an apple I guess. Distraught because I need this for work.
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Samsung
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Closed
I have an iPhone 14 pro which was lost then I asked for marking this phone as stolen or lost but now I found it and I want to unlock it . Whenever I go to submit request for unlocking they ask that phone is marked as stolen or lost but I have found it please help me in this regard
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Apple
A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha
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AT&T Internet Equipment
I have tried to sign in to this from day one and haven’t ever been able too…
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AT&T Internet Equipment
Trying to watch live TV thru my Uverse app.... it has been playing the same 30 second loop for 3 days now across all three devices I have tried. (ipads and iphone) I have rebooted, restarted, uninstalled/reinstalled..... all of that. Still now working. What else do I need to do? It seems like an
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Watching U-verse TV
I submitted a request to unlock my pre-paid phone and says it hasn't been at leaset 6 months of active service. How do I find out how long my phone has been on active pre-paid service so I know how much time I have left before I can officially unlock it?
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Phones, Tablets & Devices
I recently got my first Macbook Pro. I have the AT&T McAfee installed on all my other laptops. Where and how do I get the McAfee for my Macbook Pro. I cannot seem to find a download place for the Mac.Thanks, JT
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AT&T Internet Installation
What do I do? My phone is in recovery mode the last 2 weeks and stores are closed. APPLE and ATT state I have to bring it in to APPLE. That means I would be without a phone for almost 2 months. This is crazy!!
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Phone & Device Upgrades
I have an iPhone 5s that's locked with at&t, the web page closed on me when I got the request number and didn't save the history. I'm trying to get an eSim on this device but it's locked and I can't. Any advice???
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Device Features