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I was texting my husband this afternoon with no issues until sometime this afternoon his text responses started coming from his phone number in a different format (ex. +12 (3) 45 67 89 0). His number is still in the correct format in the United States (+1 (234) 567-8910).
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Apple
Accepted Solution
So I transferred my cell phone number to another carrier back in April. I called last month about the issue of still receiving a bill from AT&T, and I was told that my account had been closed and that I would not receive any more charges, however, I still got a $16 bill in my email today! I don'
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Wireless Billing
Official Solution
Upgraded to new iPhone using Quick Start. Everything works for the most part, but notifications for a few apps are still going to the old iPhone and not to the new one. Some examples: iOS calendar, Life360, etc. The notifications for most apps do appear on the new iPhone, but some do not. The calend
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Apple
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I am trying diligently to access my Uverse TV remotely, streaming NBC Sports Chicago from Northern Wisconsin. Using Uverse app, it's necessary to use an Android emulator to run the app on my PC Laptop. I get as far as the Guide, but when you click on a channel, like NBC Sports Chicago, it restart
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Watching U-verse TV
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I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat
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Wireless Billing
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How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it
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Apple
Accepted Solution
5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE I guess what I'm really saying is, what did I upgrade for? Did AT&T expect that they're going to continue rebranding LTE to 5Ge and that people like me wouldn't know any better? Because I do
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Apple
Official Solution
TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us Let me begin by saying that I have been an AT&T cellular customer since
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Phone & Device Upgrades
I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h
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Data & Messaging Features, Internet Tethering
On May 25th 2018, I did a chat online with AT&T regarding my cellular service plan. I was wanting to to double check that they would still honor the promotion that I had contacted them about a week prior even though we did not have Directv service. The representative replied that I would receive the
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Wireless Billing
I have a problem unlocking my device. When tying to submit a request, I receive this message:Looks like we're already processing a request for this IMEII've bought it second hand on Ebay. It's in my possesion for 3 weeks and still the same result for unlocking request.
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More AT&T PREPAID Discussions
I tried to unlock the phone on the AT&T website, but 12 days have passed and no confirmation email has arrived.The current status check is Pending.I can't send a new request, how to unlock the phone again?Thanks
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Apple
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac
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Account Features
Starting to get REALLY frustrated. I was seeing a lot of people yesterday who had same delivery days as mine get shipping notifications. Here I am still sitting “in progress”. I think it’s about time to cancel my order.
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Apple
One of the phone lines on my account will attempt to call me and they receive a message saying that they are not allowed to call this subscriber. Then they try again, and the second time alot of times I will get the call, answer it and speak, and she cannot hear me. So I have to hang up and call h
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Other Phones & Devices
HelloI bought the phone. It is registered to another AT&T account. I don't know who the old owner is and I don't know how I can unlock it now. Could you please help me?
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Apple
We traded in two Apple iPhone X during a recent promotion for two Apple iPhone 13 Pro phones. Both phones were delivered by US postal services. One phone was returned in the box that was supplied as the trade-in box with pre-paid postage and tracking. All went smoothly and we receive ou
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Wireless Billing
It’s a long story but I’ll try to make it as brief as I can. The essential facts are: 1. I had and still have a 12 pro max. This phone, which I fully paid for (with a discount) at the time of purchase, I bought through my employer in October 2021. As part of receiving a special discounted price, yo
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Phone & Device Upgrades
When sendig a text message to a short code number I get an error invalid number. Please Re-send using a 10 digit number
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Apple