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My iphone was stolen and I temporarily call forwarded my number to another iphone i own. Now I want to transfer the phone number of the stolen phone to my new device, but how?
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Apple
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Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th. Many thanks in advance for your help, All the bes
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Plans & Features
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Learn How To Recover Your iPhone Data and How To Create a Backup If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some
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Apple
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I have an iPhone with a nano-SIM. Is it possible to convert it to the eSIM on my phone (as in the number/plan on the nano-SIM would move to the eSIM)? If so, how?
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Apple
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I’m porting 2 iPhones to ATT and have ordered the SIM cards. These are both coming from Verizon. When the SIM cards arrive do we just put in new SIM and activate? Is it really that easy?
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Apple
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I am a new AT&T customer and have 2 phone numbers: one for my iphone and one for my apple watch. When I log in, there's nothing that indicates one of the numbers is for my watch. Both numbers have a cell phone icon next to them. Do I need to change that in order for the number
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Wireless Account
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Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device
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Other Phones & Devices
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For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s
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Online Account Access
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I tried searching for an answer (really!) but couldn't quite find what I was looking for. I wanted to upgrade my old iphone 4 (64GB) to a 6+ (128GB) and, of course, I qualify for an upgrade discount. I like ATT, so I'm just going to take the subsidized price all at once ($500 or so). I still have t
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Phone & Device Upgrades
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If I buy a refurbished iphone from the apple website can I use the att gophone plan. I currently have a Samsung galaxy j3 and att go phone prepaid plan that costs $25 per month works on it but I want to be sure it will work on an apple refurbished phone before I buy it. Can someone tell me if you ha
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Apple
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I am posting this so hopefully this will save others from the pain of trying to figure this out...I have older Airport Express G, but this should also work for the newer N ones. Problem was that each time I tried to configure the AE it would die at the end step "setting up configuration" and I would
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AT&T Internet Features
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Hello. I was given an iPhone, it is under "Operator Lock" for other operators cannot access, in my region is not served by the operator "US AT&T". I contacted Apple support in my region, I was advised to contact the operator US AT&T to find out how to unlock.
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Apple
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Good afternoon. I bought a phone in Ukraine, under the guise of neverlock. And as it turned out here simlock, I asked support to unlock it for me, but support said that I have to pay bills for this iPhone. But I don’t know where to pay and what to pay, I don’t have extra money, we are at
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Apple
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World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou
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Tones, Games, Videos, More...
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Hi, I need to provide apple with a copy of the invoice which shows the IMEI or serial number of the iPad I purchased to unlock an activation lock. Can you help me?
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Wireless Billing
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I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad. It’s very frustrating. I can’t use the yahoo icon on my IPad as it tries to take me to an
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AT&T Mail Login & Security
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When I scan our log history I don't show up anywhere on her text and mobile data log. When I have our conversations saved in my phone. The times stamps when we are texting, shows nothing, not even a data exchange, nothing. Why is that? Is it because we are in the same family plan? But i
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Data & Messaging Features, Internet Tethering
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Long story short, my husband and I took advantage of the trade-in promo happening at the Apple Store in December 2021 with At&T for new iPhone 13 Pros. Our bills haven't been correct but I was told to wait a few billing cycles for them to even out and "not to worry". Come June, I received a bill
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Apple
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IPHONE 13 Pro was allowing Call Forwarding 2 days ago and now when trying to select the feature, the astrik just spins. I am on 16.0.3 and on my Iphone 11 that is on 16.0.2 the feature works fine. Apple says the phone is working fine, AT&T put in new SIM card, while I was at the corporate store
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Device Features
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ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.
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AT&T Fiber Installation