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Credit inquiry for existing customer for Apple Watch?

I’ve searched and can’t find an answer I apologize If this has been addressed before. I’m an existing AT&T customer, and I’m thinking of getting the Apple Watch series 3 through their payment plan. My concern is that they mention “well qualified credit” my credit isn’t a problem, but I do not want a

Questions

 • Wireless Account

806

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3 Gen Watch msg issue

When  I purchased a watch for my wife I was told that there would be a separate number for the watch on my bill. (no problem there). I was told that the watch would work independently from her X because it has its own number. She cannot receive, not send texts from the watch number and she cannot re

Questions

 • Apple

44

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Order of my Apple Watch Series 3

I was charged to my bank acct. 4 x’s for the “ tax up front fee”,for my order .had to make numerous phone calls to Customer Service & in the process 2 Restarted a new order for the Watch.   Thus costing me 3 more “ taxes up front fees”, one was refunded - but other 2 I have to pay for.   60.00 dolla

Questions

 • Wireless Billing

130

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Cannot sync Apple Watch series 3 to cellular network

I received the Apple Watch series 3 as a birthday present and it was originally purchased on a different wireless account than the one my phone is on. The line was moved to my account and the watch was reset. I still cannot sync the watch using the number sync feature. It will allow me to sync the w

Questions

 • Apple

189

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Apple watch showing up as galaxy tablet

My Apple watch series 3 shows up on my account as a galaxy tab 4. Because of this, it will not let me set up to cellular, which is the reason I got it in the first place. I have called multiple people on AT&T's 800 number with no solution. Some have promised to call back and some said they will forw

Questions

 • Apple

193

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Trying to Activate and Apple Watch series 3 and get error eap.deviceinfo.imei.EAPU70015 (EAPU70015)

Hi.  Trying to Activate and Apple Watch series 3 and get error eap.deviceinfo.imei.EAPU70015 (EAPU70015) So far no one at ATT seems to understand this error.   My iPhone is already on ATT.  Thanks.

Questions

 • Wearables

785

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Accepted Solution

Official Solution

Return a Christmas gift for an exchange

Tried to return a new Apple watch to ATT to 4 different stores( after each telling me i need to go to another att store) to exchange for another size of the Apple Watch and I am told I cannot.  I called customer service and was told I need to return it to a corporate store.  The corporate store told

Questions

 • Wearables

712

2

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Accepted Solution

Official Solution

How to connect Apple Watch with Cellular AT&T

NumberSync & Your Apple Watch, Get Connected! NumberSync. What is it? Number Sync allows you to leave your phone behind and use your Apple Watch to talk, text, and make calls. Setting this up is very simple! We have provided some steps below. Set it up and enjoy!.  Requirements An

Questions

 • Apple

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